Kevin_

Game Expert

Comments

  • Hi @Chloe_168, I understand you are having difficulties with level 8865. Please check out the video from our wonder Lynette to help aid you with some ideas with overcoming this level: https://www.youtube.com/watch?v=t_4lExvochk&list=PLt5tTqY-UgVTFBbcFpzgXat_RhmN27uD6&index=3
    in 8865 Comment by Kevin_ June 26
  • Hi @luciana888, I am sorry to hear that you had troubles with level 1949. I've taken a look at your account, and it seems that you have since passed that level - congratulations! I am sure it was not easy and very challenging.
    in Muito difícil 😢 Comment by Kevin_ June 26
  • Hi @river_bum6 and welcome to the Community! I am sorry to hear that you have not received your rewards. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you. Have a sweet day!
    in Build a bear Comment by Kevin_ June 26
  • Hi @bruyn007 and welcome to the Community! Could you please elaborate a little further about any issues you are facing or your inquiry about the last level?
    in last level Comment by Kevin_ June 26
  • Hi @isidore77140 and I am sorry to hear you are having trouble when trying to connect on your Windows app. I want to let you know that our team has been made aware of this issue specifically with the Windows app game version and when connecting with Facebook and they are working actively to try to resolve it. In the…
    in Connexion impossible avec compte Facebook Comment by Kevin_ June 26
  • Hi @Iviah, could you please let me know what candy are you referring to? It would help if you add a screenshot of it. Also do you have any issues on this level with covering the board with the jam?
    in Blueberry colored candy? Comment by Kevin_ June 26
  • Hi @Klickwitch, I am sorry to hear that your 4 in a row is not working. Could you please let me know what is occurring so I can try to help?
    in Why does my 4 in a row not work Comment by Kevin_ June 26
  • Hi @sawyerj911 and I am sorry to hear that you are not getting your Bear climb reward. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you. Have a sweet day!
    in I’m not seeing getting the lollipop piece after I achieve the appropriate level in Bear Climb? Comment by Kevin_ June 26
  • Hi @cjd666 and welcome to the Community! I am sorry to hear your game is constantly freezing affecting your boosters. Could you please try the steps we prepared for you on the article What to do if my game is crashing/freezing?depending on your device.
    in Game keeps freezing and I’m losing boosters through it Comment by Kevin_ June 26
  • Hi @alainadia and welcome to the Community! Could you please share some additional details about any trouble you are facing?
    in Le jeu s arrête Comment by Kevin_ June 26
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