Kevin_

Game Expert

Comments

  • Hi @keremercelik and welcome to the Community! I understand that you would like to ensure that your progress is backed up in case you lose your Facebook. Please check this article we prepared to help you with this situation Don't lose your progress- save your game!
  • Hi @jamescross, I appreciate the additional information. In this case I will recommend that you use the Windows app version of the game as it should help with these crashing issues you are facing. You can download the app by following this link: https://apps.microsoft.com/detail/9nblggh18846?hl=en-US&gl=US
    in why Comment by Kevin_ May 9
  • Hi @barbara2017, thank you for the detailed explanation and images. Could you please try to play directly from the Windows app version of Bubble Witch 3 Saga and connect with the same Facebook logins. Let me know in case you still have any issues.
  • Hi @king4606 welcome to the Community and thank you for joining us! Do you have any in game related questions or something you would to discuss that we can help with?
  • Hi @Watsonzimbaemmanuel and welcome to the Community! There are currently no features in Candy Crush Jelly that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items.If you’ve seen or heard anything suggesting otherwise, we’d love to…
    in Money Comment by Kevin_ May 9
  • Hi @Leovagno and welcome to the Community! I am sorry to hear that your map won't open, could you please let me know what happens when you try to open? It would be really helpful if you can share a screenshot of what you are able to see.
  • Hi @erna_schabulski17 and welcome to the Community! I am sorry to hear that you are not getting your rewards, could you please let me know what event or feature was supposed to grant this reward and which feature you are missing?
  • Hi @Lorypif and welcome to the Community! I am sorry to hear that you have not been getting yout rewards for this long. It looks you might be referring to the special challenge. We will be happy to get you going but could you please Contact Support directly so that we can best support you. Have a good day!
  • Hi @suzew I understand that you would like to kow how to log to play. Please check out this article we created Don't lose your progress- save your game! to learn how to log in.
    in starting game Comment by Kevin_ May 8
  • Hi @barbara2017, I am sorry to hear that you are unable to connect with Facebook. Could you please let me know what is preventing it? Is will help if you can share a screenshot of what you see. Thanks!