MarkHawk

Community Manager

Hi Lola! King Customer Care wrote you back and I can also see you wrote back to us about the issue you are experiencing. I suggest in the meantime that you play Candy Crush Saga on King.com as a work around. Please go here: https://king.com/#!/play/candycrush - log in and then click on the cog wheel, top right corner of…

Hi Mollygremlyn! Sorry to hear your gold bars did not arrive. Please contact King Customer Care here: https://king.com/#!/faq/Purchases - please also include your email receipt and we'll address the issue right away. Thanks.

Hi frmorris! Please get in contact with King Customer Care: https://king.com/#!/faq/Purchases - don't forget to include your email receipt and we'll look into the issue right away.

Hi Gary! Sounds like your wife connected her mobile device to your Facebook account, right? In order to unlink you must first start Candy Crush Saga on your wife's mobile device, then go to setting (corner cog) and from here disconnect Facebook. Once done you can reconnect the mobile device to correct Facebook account.…

Hi Alania! Sorry to hear you didn't receive your Gold Bars. This can occasionally happen if there's a glitch in the Internet connection. Please get in contact with our Support Team: https://king.com/#!/faq/Purchases Please also include the receipt you got from Facebook when you bought the Gold Bars and we'll sort it out…

The striped lollipop is currently in test phase for a limited number of gamers. Soda will over time have more features and boosters and we will announce them here on King Care when they are being released.

Update: the bug in level 706 has been fixed and will be released in the next version of FHS (version 2.18)

Hi Yolando! Thanks for highlighting this. King is currently working on a solution. Please also see this thread

Hi Rona! Thanks for highlighting this. King is currently working on a solution. Please also see this thread

Hi Allison! Please see this thread (Android) or iOS for lost connectivity.