MarkHawk

Community Manager

Hi Yves, King Care is in English only but I tried Google translate - are you having issues with the mobile version of Pet Rescue Saga? If yes, are you on Android or iOS? If relevant then please also post a screenshot if it can help in showing what the issue is about.

Hi Kathy! Just to make sure I understand correctly; do you play on FB or is it when you want to connect the game from your mobile device to FB? These two threads might help you out: Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android iOS:…

Hi there Elaine! Those hard levels can be really tricky to complete. How many have you done so far?

Hi Petit, Are you playing on mobile or on FB? Please also let me know what is blocking the level - for instance road block, map not scrolling or overlap from an event. Screenshot it and post it here if it's easier :-) - Mark

Hi Daniela! Have a look on one of the below threads. If you follow the steps in the video you should get the connection back :-) Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Hi Joyce, All games, except Pet Rescue Saga? Or is the game working for you now?

Greetings Lloyd and thanks for the update :-)

Hi there Ronél Candy Crush Friends is currently in play-test for a few selected countries. You might have to wait until the game gets fully released before new levels arrives. 

Thanks Chicken Slayer. It might have been changed so the beans are saved online and you'll have to be connected in order to use them. I'll check with the game studio if this is the case.

Hi Megadebz, Sounds like you already have a Kingdom account - all you'll have to do is to login instead of creating a new account.