MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi there Zsuzsanna! The game studio is currently running a test in the game and you might find that some of the level orders are different from other players. I hope you'll still make it through the levels without any YT help. If you like then feel free to do a screen recording of the level you are stuck at. Post the video…
    in Pet Rescue Comment by MarkHawk August 2018
  • Hi Amanda, Thanks for telling. The game studio is currently running a test in the game and you might find that some of the level orders are different from other players. I hope you'll still make it through the levels without any online help. If you like then feel free to do a screen recording of the level you are stuck at.…
    in pet rescue stages differ Comment by MarkHawk August 2018
  • Hi Rodolfo, Uh-ohh - you lost your game progress, your Facebook account as well as your email account :-| I suggest you start with gaining back your Facebook profile as there are several ways of recovery. Have a look at this article: https://www.facebook.com/help/132243923516844/ - Mark
    in I lost facebook password and email password Comment by MarkHawk August 2018
  • Hi Shain, Thanks for telling! I'll forward your request to the game studio and they might modify the level. I suggest you check back on your app store for future updates to Farm Heroes Saga. Kind regards and I wish you a Farmtastic weekend :-) - Mark
    in Level 1963 Comment by MarkHawk August 2018
  • Hi Dave, Thanks for your update. I'll escalate your issue to the dev team. We regularly update the games with bugfixes and updates so I suggest you check back for updates in the app store.
    in I get the message Sync Problems, please check connection. Comment by MarkHawk August 2018
  • Hi Amy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in why did I lose my boosters Comment by MarkHawk August 2018
  • Hi Morgan, The Booster Trail feature has been tested with different rewards. If you both upgrade to the latest version from the app store you'll get the correct reward from Bonnie :-)
    in Texhnical Issues Farm heros Comment by MarkHawk August 2018
  • Hi Dave, Chicken Slayer told me about your issue with getting the games connected. Would you happen to have another Internet connection to try from? For instance switching from WiFi to mobile data. I've heard of a similar issue and it was due to a firewall limitation. I suggest you first try from another Internet…
    in I get the message Sync Problems, please check connection. Comment by MarkHawk August 2018
  • Hi Gh, I've added some goodies to your game and I hope you'll progress well in Farm Heroes Super Saga :-) - Mark
    in Loost all my boosters Comment by MarkHawk August 2018
  • Hi Jms! Check the Daily Bonus where you can get free beans and extra moves on a daily basis. Not sure what the question marks are. Would you happen to have a screenshot of how it looks on your screen? Please post it here and I'll try to help you :-) - Mark
    in how to earn more beans in Farm Heroes without paying Comment by MarkHawk August 2018
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