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MarkHawk

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Shainaz, Thanks for posting your feedback for those high levels in Farm Heroes Saga. I've seen other players with similar feedback and I'll make sure the game studio gets your input. - Mark
    in Level 1915 Comment by MarkHawk June 2018
  • Hi Deejane, Those high levels are tough to crack and I've seen other posts with similar statements as your. I'll make sure the game studio gets your input. - Mark
  • Hi Cecil, Please let me know what happens when you try to install Candy Crush Saga directly from Google Play Store: https://play.google.com/store/apps/details?id=com.king.candycrushsaga If your device is listed as not compatible then unfortunately you won't be able to play the game on your e-reader. - Mark
  • Hi Rocky, We are currently working together with Facebook in order to solve the issue. Unfortunately I can't give you an exact date for when it is solved. If you have the option then please try playing Farm Heroes Super Saga from a mobile device until the FB issue has been solved. - Mark
  • Hi Maria, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
  • Hi guys, Don't forget that your post only counts if it's entered here: https://goo.gl/GFAhPL :-) - Mark
  • Hi Holly, Please see this blog post: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Kind regards, - Mark
    in Refund? Comment by MarkHawk June 2018
  • Hi Laura, Would you happen to have a screenshot of how it looks on your screen? I'm not fully sure what you mean. Are the levels already checked as in already played? Let me know a bit more and I'll try to help you out :-) - Mark
  • Hi Peter, Thanks for additional info! Game Studio is working on the issue. Update to follow as soon as I know more. Also thanks to you Milena for helping with feedback. Much appreciated :-) - Mark
  • Hi Sandgroper, Sounds like 1913 is a show stopper. I'll take your feedback to the game studio. Just out of curiosity - how did you manage to complete level 1907? - Mark

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