PummyRaj

Moderator

Comments

  • Thank you very much for the screenshot @cmccurry🤗 You see the words "King" at the top of the image (the King emblem in Goldish color), right? Please double click on that and your ID number should be revealed👍️ I need a clarification, please! Do you remember for which reward, you are receiving that "no connection" error?…
  • Thank you for replying, @LoFiGummy🤗 Yes, of course! That is the 2nd step I always try after checking for App updates. Still no luck🙃
  • Hello @grams2431🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue you are experiencing in your game! Are you playing Candy Crush Saga? Which device you are using to play the game and which level was it? Do you remember seeing any error message after completing your level? Please reply by typing…
  • Hello @Erin2025🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Can you please clarify which "weekly bonus" you are talking about? Do you have a screenshot of the feature to share with me? Please reply by typing below. To post screenshot, tap on the 2nd icon…
  • Hello @oluwakiitan🤗 A Warm Welcome to the King Community! Would you like to play Candy Crush Saga? If so, which device are you using to play the game? Did you already download the game?
  • Thank you for replying back @alrighdan🤗 Since you are using a mobile device, I would suggest you to check the steps provided in the Help Center in the game. To access Help Center ⬇️ Click on the Pink Cogwheel (Gear icon); Click on the ? icon (in Settings window); You will enter the Help Center; Scroll down a bit until you…
  • Hello @allisontolfrey🤗 A Warm Welcome back to the King Community! I am sorry to hear about the issue in your game! Which device are you using to play the game and which level are you at right now? Can you post a screenshot of your current game map? Please reply by typing below. To post screenshot, tap on the 2nd icon…
  • Hello again @cmccurry🙋‍♀️ Sorry about that! Did you save your game through King account or you did not save it yet? Can you please take a screenshot of what you see when you open your profile page? While posting screenshot, please make sure to block your email address🙏
  • Hello @cassiaota🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive purchased items into your game! Can you please tell me which device you are using to play the game? If using an Android device, did you purchase through PIX? Please reply by typing below❄️🏔️🧣
  • Closing this thread as it is old and the procedure to sync Facebook and King accounts has been changed! Thank you!