PummyRaj

Moderator

Comments

  • Hello @cggun04🤗 A Warm Welcome to the King Community! At present, you are in Candy Crush Saga forum! But, no worries! I can request our Community In-charge team to move your question to the correct area👍️ In the mean time, let me give a shout out to one of our Candy Friends Saga Moderators @MountainMom to help you with…
  • Hello @kandyale🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Which device are you using? Do you see any error message when you try to watch the Ads or making a purchase? If so, can you post a screenshot of that error message? Are you having connection error only for the Ads and…
  • Hello and Welcome to the King Community @Abdoalmasru🤗 Can you please clarify which Gold and rewards you are talking about? Were you supposed to receive a reward from some of the events in the game, but did not? The more details you provide, the better assistance I can be! Please reply back by typing below in English! This…
  • Hello @citygirl33🤗 A Warm Welcome to the King Community! This glitch usually occurs with the combo of the boosters we earn through Win-streak as well as the pre-game boosters! We have been reporting these levels to our Community In-charge team to pass it on to the Candy Studio team to make tweaks to those particular…
  • Hello @Sansissue🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Which device are you using to play the game? Did you make sure that you are logged into the game with the account (Facebook or Kingdom) you usually use? Do you play the game on a different device? If so, did you check…
  • Hello @Roxycc🤗 A Warm Welcome to the King Community! You can also win Gold Bars and boosters to help you in your next levels! Please be aware that whatever you win in the game, all those things can be used only in the game! Except for fun & entertainment, we cannot earn any money😉
  • Hello @phbrim52🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing issue while trying to purchase! Do you see any error message or any pop-ups when you attempt to purchase? If so, can you please take a screenshot and post it here? To reply back, please type below. To post screenshot, tap on…
  • Thank you for replying back, Maddy🤗 Please follow below steps on your Android device⬇️ Open the receipt you have received from Google Play and tap "Report a problem" If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem Click here for more information.…
  • Hello Veronica🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive your purchased items into your game! Can you please tell me which device you are using to play the game? Please reply by typing below❄️☃️
  • Hello @oluwabanke🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue you are experiencing in your game! The best option for you would be to contact King Player Support team and send them a request to help with the issue! If you need help with sending your complaint, please let me know the device you…