Snow_Rider

Community Manager

Hello! Thanks for asking! Looking at the screenshot, it appears you already have a full set of 5 lives, which means you can't receive new ones. Could you please confirm if this is the case?

Hi there! It would be helpful to have more details, like a screenshot where you're asked to confirm the email and the platform you're using.

Hi! Snow_Rider is here 🏂 Welcome to the community! It would be great to know what model you use so that we can help you out. Also, try these few tips that might be useful as well: - Restart the game: close all open apps and open your game; - Check for updates: please make sure your both game and iOS of your device are…

@Lynette @Lady_Choo

Thank you so much for all the details! Please check the game and let me know if you are able to progress. Sharing a screenshot would be greatly appreciated!

Hi again 👋 Thank you for your patience while waiting for my reply. I completely understand your points about the old events, and as promised, I have shared them with the Studio. Now, it's up to the team to decide whether they will re-run these events. By the way, the event you mentioned is called Bubble Witch World :)

Hi there! Welcome to the community 🍬 The screenshot you've shared shows your current position in the Mastery Rank, not your level in the game. Regarding the "The More The Merrier" popup, it's possible you haven't linked your King and Facebook accounts yet. To fix this, after creating a King account, log into the game via…

Hi everyone! First, a big thank you for your patience. After reviewing the data, it's good news: the Bubble Gum Troll is functioning as intended. However, if you're experiencing difficulties with the event, the Studio has shared a few tips that might help: Ensure your Internet connection is stable. Close any other running…

Hi! Snow_Rider is here 🏂 Welcome to the community! I'd love to look into it, but to be able to assist, it would be great to get your Player ID. To find it, you need to: 1. Open the game; 2. Select your Account; 3. Tap the King logo. For more information, please visit the thread

Hi players! Thank you so much for bringing this to our attention. Please rest assured that the Studio is actively investigating this matter. As soon as I have any updates, I'll get back to you! Thank you for your patience and understanding 🍬