Comments
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Hi! I'm so sorry to hear this. I know it's pretty frustrating and disappointing. Would you please tell me when Petopia started blocking your game? Did it start since the very beginning of Petopia? Or did it happen a few day later? All details would be much appreciated!
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The Studio is continuously working on the fixes. However, fixing some of the issues takes longer than expected. Can you still play Petopia? Or do you occasionally experience crashing issues?
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Hi! Yes, I made this badge π Oh I see, thanks for mentioning the Dachs' Delivery. It seems like you fall into the A/B test group - the reason why you're not seeing the event. Unfortunately, I have no control over selecting or removing test groups as players are randomly selected. My advice would be to keep your gameβ¦
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The first character is always an unforgettable moment!
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Wow! This is the milestone! Keep it up. And happy Candyversary π
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Thanks for your sweet message π And please don't hesitate to join our contests even more!
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Hi! Could you please share a screenshot of this issue? Also, can you let me know the device you're using to play the game?
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Hello! If you've noticed that you're no longer receiving Weather Alerts or any other events, it could be due to A/B testing. We understand how frustrating this can be. What we suggest is ensuring your game is always updated to the latest version, as it's possible the event will reappear once the A/B testing phase hasβ¦
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I'm really sorry to hear this. Please contact our Player Support. They will gladly investigate the issue and help you out!
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@godders60 @zainab786 I'm so sorry to hear this. It is definitely frustrating when something you enjoy doesn't work as expected. I want to assure you that all your feedback has been forwarded to the Studio for their attention. Please note that the issues you're facing are temporary and Petopia is expected to end next week.β¦
