Xarly

Community Manager

Comments

  • Hi Sailor, I'm sorry for this issue. We have reported it to the studio and they are actively working on it. In the meanwhile, we have found out that playing in incognito mode is indeed working for other players so feel free to use that workaround in the meanwhile. Please use English when using King Care, as it is the…
    in pet rescue saga Comment by Xarly October 2018
  • Hi Diane, We have encountered an issue with Farm Heroes Saga starting this weekend and are working on optimising the game right now. We can see it's improving but we are still monitoring it. Thanks for your feedback and sorry for the issues. Cheers, Xarly
    in Farm Heroes Saga wont load onto the next game Comment by Xarly October 2018
  • Hi Leire, I'm sorry about this issue, but please use English here as it is the language we support. If you wish to restore your progress, please follow this article here: https://care.king.com/en/candy-crush-soda-saga/i-lost-all-of-my-progress-i Thanks for your feedback and sorry for the issues. Cheers, Xarly
    in (Unsupported Language) He perdido el progeso por querer vincular el juego al facebook Comment by Xarly October 2018
  • Hi Emmy, We have encountered an issue with Farm Heroes Saga starting this weekend and are working on optimising the game right now. We can see it's improving but we are still monitoring it. Thanks for your feedback and sorry for the issues. Cheers, Xarly
    in flashplayer does not work Comment by Xarly October 2018
  • Hi Henry, We have encountered an issue with Farm Heroes Saga starting this weekend and are working on optimising the game right now. We can see it's improving but we are still monitoring it. Thanks for your feedback and sorry for the issues. Cheers, Xarly
    in cant download Farm Heros Saga Comment by Xarly October 2018
  • Hi marvazi, This is indeed a tough level! I'll leave your question here hoping that other players come and tell you how they managed. We are sending your feedback to the studio in the meanwhile so rest assured - they are well aware. Cheers, Xarly
    in Level 2025 ! pleace help wat i most do, i think its inposseble ! Comment by Xarly October 2018
  • Hi Pippa, We have encountered an issue with Farm Heroes Saga starting this weekend and are working on optimising the game right now. We can see it's improving but we are still monitoring it. Thanks for your feedback and sorry for the issues. Cheers, Xarly
    in I have just realised I have list over 1400000 magic beans. Please help. Comment by Xarly October 2018
  • Hi Matilda, We have encountered an issue with Farm Heroes Saga starting this weekend and are working on optimising the game right now. We can see it's improving but we are still monitoring it. Thanks for your feedback and sorry for the issues. Cheers, Xarly
    in Farmhouse hero saga wont download freezes Comment by Xarly October 2018
  • Hi Patti, We have encountered an issue with Farm Heroes Saga starting this weekend and are working on optimising the game right now. We can see it's improving but we are still monitoring it. Thanks for your feedback and sorry for the issues. Cheers, Xarly
    in level 1931 Comment by Xarly October 2018
  • Hi Patti, We have encountered an issue with Farm Heroes Saga starting this weekend and are working on optimising the game right now. If this affected a purchase like you mention then please follow the steps here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Thanks for your feedback and…
    in why does app keep freezing up or crashing? Comment by Xarly October 2018
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