Xarly

Community Manager

Comments

  • Hi @HECTORBOSS, Love the question! The usual apps to be used would be any streaming app that you can use for mobile. Usually streaming for our games is not the biggest (although we would love to have a Community around streaming and would love to support it!), but you will find that YouTube hosts thousands and thousands of…
  • Hi both! If you're having issues, I suggest you post them under Support (or check if others have to see our answers to them). Cheers! Xarly
  • Hi @amanda5701, Is your game up to date? There's currently no general issue affecting mobile with the experience you mention so I suggest you check our different troubleshooting guides, or that you restart both mobile and app (and make sure they're both updated). With that and a stable connection, these issues you mention…
  • Hi @Yasvanti, I've already answered you on your previous post, so I will be closing this one to prevent duplications. Cheers, Xarly
  •  Hi @lspottsm , This is not a known issue! Is it during the ad? If so, it might be that your connection is too weak and the ad is not running well. I suggest checking with a stable WiFi connection and with your device up to date and coming back if the issue persists. Cheers, Xarly
    in freezing Comment by Xarly October 2019
  • Hi @Yasvanti! I'm afraid there's no way of opting out of certain experiences in the game. We will send your feedback to the team but certain elements are core to the player experience. Cheers, Xarly
  • Hi folks, The time has come! We've had 3 pages of people mentioning what their favourite episodes are, and that's amazing! We can only reward 3 of you with Gold Bars though but, as always, stay tuned because there will always be new competitions that give new chances of earning some sweet rewards! The three winners of this…
  • Hey all, Very thankful for the feedback (and glad it's mostly positive, since there's been a lot of conversations around this and the team wanted something players would love and enjoy), Regarding those that don't like it or are not having a great experience with this, we are looking at options to disable it for those but…
    in Move Rush! Comment by Xarly October 2019
  • Hey all, I'm sorry to inform you that this feature is no longer running. It was being tested for a while and, as of now, the studio has decided to finalise this initiative. It was happening for a very small group of players, hence why the majority of players were not receiving this. It could come again but as it stands the…
  • Hey all, Loving the feedback here and how you're all getting together as a Community to discuss the Move Rush! It's a new feature that is at an early stage so your feedback is very welcome!
    in Move Rush! Comment by Xarly October 2019