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Gold bars

cazaline

cazaline Posts: 7

Level 2

March 2020 in Support

Hello, I keep trying to buy gold bars but every time I do so it says can’t connect to App Store. I thought it may have been my phone so I uninstalled the app and downloaded it again and still says the same. It also wouldn’t let me sign in to my old account, so I just started again but still isn’t letting me buy gold bars!! :(

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Answers

stan1981 Posts: 3,453

March 2020

Can show the error msg?
or the credit card u link doesn’t work?

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Crazy Cat Lad Posts: 14,124

March 2020

Hi @cazaline !
Could you post a screen shot of the error message that you get?

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cazaline Posts: 7
Level 2

March 2020

Iv tried clearing everything I can on my phone. And I have full connection with WiFi and also data on my phone.

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Crazy Cat Lad Posts: 14,124

April 2020

Thanks! It's the issue in this post here.

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