Help, I cannot find the game !

Leveeroscoe

Hi,

I've been playing this game through Facebook for a couple of years and when opened it today to play, it was gone! I received the below error message, I have made no changes and cannot understand why it's saying i "opted out"??

""User opted out of platform: The action attempted is disallowed, because the user has opted out of Facebook platform.""

Any assistance would be greatly appreciated !

Thanks

Linda K.

Leveeroscoe

I figured it out!! thanks

Crazy Cat Lad

Hi @Leveeroscoe and welcome to our Community!

Glad to hear that it already got sorted out.

Please let us know if you have any other issues or questions.

[Deleted User]

ℹ️ If the Game is not loading due to the error message that reads "User opted out of platform" it means that, even though your Game is connected to Facebook, you have disabled it from using Facebook's platform from Third Parties.

To get back to the Game, follow the steps below:

1. Open Facebook & go to "Settings".
2. Click on "Apps & websites".
3. Click "Edit" on the "Apps, websites & games" tab.
4. Click "Enable Platform".