Alphabetty does not show freinds top score after level 608

dcs100

the top friends score does not seem to be working correctly. I do not have any top friends scores after level 608. On this level, I have 8 friends. On other levels, the number of friends varies. For example on level 598 I only have 5. How can I have 5 on level 598 and more at a higher level and then none one more level higher

Spinnifix

Hello and welcome to our friendly community

I don't play the game, but I want to help you.

@abe_coffee @Crazy Cat Lad

abe_coffee

hi @dcs100

this problem showed up in November 2020 and was "fixed" in December

unfortunately, it reappeared December 17 2020

I have been told the studio is aware of the problem ... but have no other details ... sorry

abe_coffee

hi @Spinnifix

actually, this symptom has been there for almost a year on ABS

I have 25 friends who have completed every level, but only see 18(the number can vary)

""On this level, I have 8 friends. On other levels, the number of friends varies. For example on level 598 I only have 5. How can I have 5 on level 598 and more at a higher level and then none one more level higher ""

note: a similar thing appears on Farm Heroes ... the number of friends can be 8 9 or 10

can you contact someone about Farm Heroes?

wykoon

-deleted-

Spinnifix

@abe_coffee

Hello Abe!

This also counts for Candy Crush. I passed a lot of bugs on to Lola_pop. She takes care of it. Strange things are happening here more and more.

abe_coffee

💓💓💓💓💓💓💓💓💓

@wykoon @adlib @juanmarcelo @Lola_Pop @Crazy Cat Lad @jennyo3871 @Smileyley

Dear Studio,

Happy Valentine's Day. We love The Studio. We love Alpabetty Sage. We think we love the IT team.

Do you know what we love the most? ... We love the fixed version of ABS from November 2020.

Would it be possible for us players to receive the fixed November version of ABS for Valentine's Day?

with love ... Abe and all ABS players 

💓💓💓💓💓💓💓💓💓

Spinnifix

@abe_coffee

You can also store it in the player expert area for Alphabetty.🤗

gisaly

Hello

I play Alphabetty Saga on my mobile and I don't see the ranking of my friends in the game or my friends, why? Everything is in sync etc, can you give me a tip?/Je joue Alphabetty Saga sur mon mobile et je ne vois pas le classement de mes amis du jeu ni mes amies,pourquoi ? Tout est synchronisé etc ,pouvez -vous me donner une astuce?

abe_coffee

hi @gisaly

@wykoon @adlib @juanmarcelo @Lola_Pop @Crazy Cat Lad @jennyo3871 @Smileyley

here is recent history on this problem

early November 2020 the problem appeared ... late November the problem went away

December 17 2020 the problem reappeared ... and is still here

a quote from the Studio:on Feb 18 2021

"They are still working on the issue in AlphaBetty and I have no time frame when the fix and update will be released I'm afraid".

gisaly

https://community.king.com/en/alphabetty-saga/discussion/comment/1428289#Comment_1428289

Oki thank you abe_coffee , for the answer, I hope they will solve this bug it's painful./Oki merci pour la réponse ,j'espère qu'ils vont résoudre ce bug c'est pénible