Wrong merge

King_admin

This discussion was created from comments split from: ⚠️ Solved: All events, features and season disappeared.

Spinnifix

Hello and welcome to our beautiful community

What device are you playing on? On the PC with Window10 you can download the Soda App from the Window Store. I hope this helps!!

Spinnifix

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rebelzoey1

i asked before about all my rewards boxes are gone,people i was racing are gone, even the one were your team completes a level ,iam running on pc windows 10 never had problem before cleared cach reloaded its the same

kiara_wael

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/247421/having-loading-crashing-or-connection-problems-on-a-windows-10-game-app

Freddy_

@rebelzoey1 Hi and welcome, if you have cleared the cache to resolve an issue you will need to play a few levels and some of the features will start returning but you may not get the same features as you had in the past

are you playing on the windows 10 app as i find this a lot more reliable than playing via a browser

Thank you

rebelzoey1

Reason: Other
Notes: i did all of that worked one time then quit again

Crazy Cat Lad

No action required

Claudine-5

For the past 2 weeks having problems on laptop and Candy Crush Soda Saga not loading starts then goes to quick black screen then closes down and doesn't open lost all my daily bonuses been playing for 5 years and all of it is gone