AlphaBetty Saga Login Issues

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asmart62
asmart62 Posts: 1

Level 1

Hey y'all,

Been playing since 2014 (thank you!) both on Android and iOS, no prob. Recently tried to move from Android to iPhone again and keep getting same "cannot connect to the server, please try again later". Reset my account password via email link (at least that worked) and accessed Candy Crush Soda on both devices. Candy Crush Saga only accessible on iPhone, cannot login on Android (duh!). Alphabetty is not accessible on either. Have uninstalled and downloaded on both, turned devices off/on and cleared "cache and data" on both (glitch: on iPhone it only downloads from iCloud, so any data left there comes down again...) oh 'bout few dozen times past week.

This game keeps me "sharp" I think, but can no longer get it to work. No desktop version either (why?)

Reached level 729 and wish to get back there. Whoever can help, will be much appreciated!

Answers

  • abe_coffee
    abe_coffee Posts: 1,976
    edited June 2021

    hi @asmart62

    Welcome to the community.

    Am sorry that you are having connection problems. Congrats on getting to level 729 on AlphaBetty.

    Thank you for the very detailed description of what you have tried.

    I can answer one of your questions. AlphaBetty is no longer available on PCs since December 15th 2020.

    As to the other issues, @Crazy Cat Lad is able to access accounts and may be able to get you set up on Android or iOS(or both). He is available most weekdays from Europe.

  • abe_coffee
    abe_coffee Posts: 1,976
    edited June 2021

    hi @asmart62

    I heard from king ...

    unfortunately 😪 ... there is no known fix for the  "cannot connect to the server, please try again later" issue

    This error is in all games.

    for now ... " Only thing they can do is to wait a week and try again."

    it sounds like it has been several days ... please keep trying to connect

    🍮 🍮  

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