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My game isn´t loading properly.

Posts: 2

Level 1

My game isn´t loading correctly, every time i try to plays.. it gets completely frozen. I must restart once and once again. And every time i am doing this i am losing all the lives my friends are sending to me. At this time i have lost about 18 gold pieces.. what can i do? please help me!!!

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Answers

  • Posts: 1,286

    Hey Meiling! Try the following, it should fix the problem for you. :)

    Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com

    If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out:

    https://www.youtube.com/watch?v=OESCE4Jj2tU

  • Posts: 1,286

    Which browsers have you tried the game in? I usually play in Chrome and it works well for me. 

  • Posts: 2

    Level 1

    Which browsers have you tried the game in? I usually play in Chrome and it works well for me. 

    I usually plays only in Chrome, but as u said to me.. i tried with another browsers..but the problem is the same. Thanks for reading me :)

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