¿Qué hago si no puedo conectar con la tienda de Google Play?

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¿Qué hago si no puedo conectar con la tienda de Google Play? - King Community

Aunque es posible que tengas que ponerte en contacto con Google si tienes problemas con la propia tienda, hay cosas que puedes probar primero para ver si puedes volver a jugar con normalidad.

Lo primero que debes hacer es reiniciar tu dispositivo. Esto suele restablecer y refrescar tu conexión con la tienda.

Asegúrate también de que tienes instalada la actualización más reciente de la aplicación de Google Play Store.

Por último, borra la caché de Google Play Store siguiendo estos pasos:

Abre el menú de ajustes de tu dispositivo.
Ve a Aplicaciones o al Gestor de aplicaciones. (Esta opción puede variar en función de tu dispositivo).
Desplázate hasta Todas las aplicaciones y luego hasta la aplicación Google Play Store.
Abre los detalles de la aplicación y toca el botón Forzar detención.
Toca el botón Borrar caché. Repite los pasos anteriores pero, en el paso 3, sustituye Google Play Store por Servicios de Google Play.

Puedes encontrar más ayuda para los problemas con las compras usando Google Play Store aquí.

Si tienes más problemas que no se resuelven mediante los enlaces anteriores, ponte en contacto con nosotros.