Create an account to get help, chat with other players, join contests, and share feedback.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
Hi team, I see timer of 24hrs for the special color bomb to get expired unless we lose a level. After completing the 8876th level with golden crown I lost the special color bomb with 20hrs left to get expired. After completing 8876th level, screen got stuck with the 3 star golden crown completion screen. I had to close the…
I spent so much money on this game .... And at first when y'all had the cards we had to collect ...it was worth it .. I would win like 400 gold bars every few days collecting cards ... Now I can't win more than 35 at a time and I can barely pass a single level without using gold bars .. what's going on?? I feel like I'm…
I can't get into the game as its telling me I need to update. I've tried to do This but its not happening
why is the process so difficult??
It has just recently appeared and I have absolutely no idea how to play it. I always wind up in 7th place. There is no question mark next to the icon that explains how you play, and when I went on your help site it said there is no such thing
I load into the home screen and I click play and it comes up with the privacy change and I can't get rid of it no matter what what do I do
Anyone else having any issue where you win the Express Train and are not getting you free 15 mins of play time? It has happened to me 3 times now, I reach out to customer service and never get a reply!
shift my account email to Facebook
Hi, I recently bought a new tablet and downloaded the Candy Crush Saga game but none of the paid for boosters have not transferred over.
Why can't I play keep saying update
I was forced to update and started back at level one. Is there a way to retrieve levels?