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Why are ALL the games changing? Functions do not work; awards not being given, islands disappear.

Programmers are changing the format/layout of all King games.  Pet Rescue is being changed even as we play.  Completed level 6, & island disappeared on wife's account.  Layouts being changed.  It's horrible & I know of no one who likes the new format and additional steps & increased loading/result time when moves are made.  Wife also was not awarded when island was completed for the weekend.  We are totally frustrated & ready to close out the accounts.

Answers

  • LynetteLynette Posts: 3,727 Pet Rescue Moderator
    edited May 2017

    Hello Mack, 

    Sorry, but Pet Rescue is having to change to HTML5 because our browsers are phasing out using Flash (which the game runs on at the moment)

    During the change over we seem to be getting the mobile version of the game, which is why it looks different and you have access to different challenges and bonus games. 

    Don't give up on the game just yet. Be patient and wait until the change over is complete (they are rolling it out to just some players at a time)

    I am assuming that once everyone has the change then we will all have the same bonus games etc

    Here is a post that explains the changes, it is about Candy Crush, but applies to all the games that are changing:  Game Changes

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