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Are you experiencing
issues with the game? Look no further as these are the most common issues and
most frequently asked questions!
Let's start with a useful tip: How to find your User ID 🔎 🎫
Issue with Flash Player? Read this!
Have you lost something? 🧐Did something go wrong with your purchase?
Are you back on level 1 suddenly?
Your event or challenge is missing?
No more levels?
Lost your Boosters?
I changed/switched to a new device and lost my boosters and lives
The game not working on mobile! 🛠⚙📱
Cannot connect game to Facebook
Game has connected to the wrong Facebook account
Is my Android device compatible with the game?
The game not working on PC! 🛠⚙🖥
Game freezing, crashing or not loading
Game returned to the old Flash version?
If after these you still need help, please ask a question under Support. Remember to add as many details as possible on the problem and a screenshot is always helpful!