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I cant see any of my boosters they are locked why cant I use them

brgadlin
brgadlin Posts: 1

Level 1

Help I cant see any boosters they are locked what do I do 
«1

Answers

  • QueenB
    QueenB Posts: 15,634
    Welcome to our Community @brgadlin 🤗

    I need some details to be able to help:

    Which device are you playing on?

    Can I have a screenshot of the level you're currently on so I can see the locked boosters? For any guidance, please visit this useful website: www.take-a-screenshot.org

    Can I have your Game ID? This link will help you find it!

    Thanks :)
  • sacalasanca
    sacalasanca Posts: 5

    Level 1

    HI!
    I have the same problem.  I can't see any of my boosters and any of the daily prizes I receive.
    Can you help me? 
  • QueenB
    QueenB Posts: 15,634
    Sure @sacalasanca :)

    Can you provide me the details I've asked above please?

    Thanks :) 
  • sacalasanca
    sacalasanca Posts: 5

    Level 1

    Sure, I play on my telephone. 
    My ID is 1006534119.

  • sacalasanca
    sacalasanca Posts: 5

    Level 1

    Hi @QueenB!
    Did you find what's wrong with my game? 
    Thanks, 
  • QueenB
    QueenB Posts: 15,634
    Apologies for the delay @sacalasanca!

    I have reported this to the game team so it's being looked at. Thankfully, there is a workaround which has been successful for others:

    You will have to scroll to the following levels and replay them in order to unlock them:


    To unlock Shovel: Play Level 5

    To unlock Tractor: Play Level 8 

    To unlock Bonus rewarder: Play Level 13

    To unlock Color Collector: Play Level 23

    To unlock Egg cracker: Play Level 31

    To unlock  Clean-Up: Play Level 72


    @brgadlin - can you also try the following steps and see if it helps?


    Let me know how it goes  
  • sacalasanca
    sacalasanca Posts: 5

    Level 1

    @QueenB,  I tried what you said and I played again all that levels and still nothing. 
    I will wait for the answer from the game team.
    Thank you! 
  • QueenB
    QueenB Posts: 15,634
    Did you pass all the levels listed above right?

    Can you open another level, like 941 and see if the Boosters are locked as well? 
  • sacalasanca
    sacalasanca Posts: 5

    Level 1

    Yes, I passed all the levels you wrote and then I opened my current level and all the boosters appear blocked. 
  • IRONFINGAZ
    IRONFINGAZ Posts: 1

    Level 1

    I have the same problem, all my boosters are locked and I have played and completed all the levels you mentioned, can you help?

Hey! Would you like to give us your opinion?