Roadblock, not able to get past it! (Reported to the Studio)!

caratu

My Roadblock has been stuck on 3 days, 23 hours and 59 minutes for several days. How do I get it to open?

Dueydude

Dueydude

Thanks that worked. I don't understand how it why as I won that game several times. Oh well. I'm still having issues with the game.1) on tractor dash my picture shows up but my wife (Rose) is not. The same thinghappens on her game and I'm not pictured. (2) I can't send her lives in fact many times when I start playing the game the send lives section comes up and there isn't anyone to send.lives shown. (3) farm.club.shows that I have one thing to collect.but when I enter there isn't any thing to collect. The same thing happens on her game.

QueenB

Welcome to our Community @caratu

It seems that we have a slight technical issue with our game which is, unfortunately, impacting your gameplay.

Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible.

In the meantime, there are few things you can try, but we can't guaranty you that it will work however it's worth trying 😉

If you have access to a mobile device, make sure the game is synced and ask friends for help through the app. The game is also available on Windows 10 so if you have access to it, download the game here, remember to connect the game so your progress can be synced and give it a try.

Boosters and Lives do not get synced, just a heads up!

Note! Avoid clearing the cache of your browser as this can reset the timer and make you wait even longer. You can try a different and see if that helps.

Once we have news from the studio, we'll let you know 😉

Apologies for the inconvenience caused and thanks for your patience while we look into this!

nout72

Hello,
I am stuck after the 1135 level, the road sign crossed out indicates to me every day that I have 3 days left to wait, the meter goes back to 3 days each time.
I tried to clear the cache / delete cookies but that does not change anything
Thanks for your help

Dueydude

How  am I fix this game so that it works

firebombmarkus

Hi @nout72 and welcome to our adorable Community 😊 Can you please tell me which version is your game and which device and OS are you using for playing this game?

firebombmarkus

Hi @Dueydude and welcome to our adorable Community 😊 Can you please tell me which device and OS are you using for playing this game?

Dueydude

Fire 7 tablet and Windows 10 on pc.

QueenB

Hi @Dueydude!

Can you please get back to us with a screenshot of the game map showing your profile picture so we can have a look and make sure the level before the roadblock has been completed? 

Thanks  

dueydude622

I don’t know how to do that.

QueenB

Oh sorry about that, here is a link that will help you out

www.take-a-screenshot.org

Dueydude

firebombmarkus

@dueydude622 Here are the instructions on how to do it.

https://www.take-a-screenshot.org

Whatever781

I am having exactly the same issue. I have been trying to pass the roadblock for well over a week. I have tried everything. 

firebombmarkus

Hi @Whatever781 and welcome to our adorable Community 😊 Can you please tell me which OS and device are you using for playing and which is the version of your game? It would also be great if you can make a screenshot of this situation so I can see what is happening.

Whatever781

firebombmarkus it is Farm Heroes Saga and it is on my PC.

firebombmarkus

@Whatever781 Thank you for the screenshot. If I see well, you are playing on Facebook, right? So what exactly happens? Does it count 3 days and then restarts again?

Whatever781

Yes that is right but  it counts down while I leave it on but then resets itself the next time I am on.