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game stuck on a road block

ALLAN1
ALLAN1 Posts: 5

Level 1
edited December 2019 in Support
bad enough    got 3 star to unlock next level DID NOT UNBLOCK ....could not be bothered complaining yet again about this ....waited 3 days collecting boosters each... day   4  next level should un lock   logged on game has changed YET again …… all booster lost …had a pile of boosters!!!!!!…. and now every time I log in game resets to 4 days to road block unblocks  ….so I cannot get past roadblock  and lost a pile of boosters  been happening for 5 days now

Answers

  • QueenB
    QueenB Posts: 15,439
    Welcome to our Community @ALLAN1 and sorry to hear you're stuck at a roadblock 😕

    Do you mind telling me if you're playing on Apple, Android device or on Facebook on a PC? If on PC, could you try a different browser and see if that helps?

    Let me know how it goes please :) 

  • ALLAN1
    ALLAN1 Posts: 5

    Level 1
    face book on pc  different browser does not help
  • QueenB
    QueenB Posts: 15,439
    Okay, can I have a screenshot of the game map showing your profile picture so I can have a closer look? 

    Also, do you happen to have a mobile or Windows 10 installed on your PC? 
  • ALLAN1
    ALLAN1 Posts: 5

    Level 1
    Game now appears to be working    except now every time the game resets I lose any booster I have ….so I have lost at least 8 days of collected booster plus the ones I had at the start of this issue ….WHY!!!! do they keep changing the game , I have been playing it for years with no issues and now every time they change something it now it  knackers the game ….I am about ready to give up with it ….if I cannot build up boosters it is impossible to finish levels without spending money ...maybe this is why they are changing game so often

Hey! Would you like to give us your opinion?

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