Does your Farm Heroes Saga game look different on Facebook? NEW HTML5 version!

QueenB

Howdy farmers!


 If y'all playing Farm Heroes on Facebook, you might have noticed the graphic has changed and looks like the mobile version.

This is not an error!


As Flash will be saying goodbye by December 2020, we are converting our games on Facebook to run in HTML5 on desktop.

You can read more about why Flash will no longer be supported here.


If you still have Flash version, we recommend checking if your browser will be able to handle HTML5 in case you run into any trouble.

Check out this page.


If you have lost any purchased items from your game doing this change, please contact our Player Support team here so they can help replace purchased items.


Any feedback about the new look, please comment below, we want your feedback 😉






Thank you!

AliciaGraciela

I don't like this version I have trouble playing

stan1981

Hmm? U can try other version ...

stan1981

There are still many games out there to play. 

Argon

How can I change the new version off Farm Heroes to the Old and correct working version off Farm Heroes Saga

stan1981

You should not revert back to the old version. Feedback what the issue u having and developer will correct it if needed. 

QueenB

@AliciaGraciela, what kind of issues are you having with the game? 

anaterezinha

stan1981 said:

You should not revert back to the old version. Feedback what the issue u having and developer will correct it if needed. 

stan1981 said:

You should not revert back to the old version. Feedback what the issue u having and developer will correct it if needed. 

stan1981

Do take note that this kind of version upgrade is really mandatory. And some pretty old devices may not really support it... thus is time to upgrade ur device too ... 

noavic

It looks bad (and old) it works slowly, and worse of all - too many unnecessary animations and flashes - that were, I assume, meant for the mobile version, but on a big computer screen cause eye pain. 

I stopped playing, because the game is not playable anymore.  

H3llfire

I am unable to open gates. It does not allow me to ask friends for help. Can not send lives either. And also the gate timer always start at 4 days.

QueenB

Sorry you feel this way @noavic😦

We'll make your feedback gets passed on to the studio. If you happen to have Windows 10 installed on your PC, you can try it and see if you have a better gaming experience. 

https://www.microsoft.com/en-us/p/farm-heroes-saga/9nkmkxnqv2m8

 

Remember to connect the game app to Facebook so it can sync and keep in mind lives and Boosters do not get synced.

 

Hope this helps

QueenB

@H3llfire, we are currently looking into this so could you do us a huge favor and post a screenshot of the game map showing the roadblock issue here?

We have a separate post to collect roadblock issue feedback, thanks 😉


For any guidance, please visit this useful website: www.take-a-screenshot.org

noavic

@QueenB, Thanks. I tried it on mac OS and on Win10. In both I play it via facebook, and in both it is not playable and cause eye pain. 

You can't take a tablet game and put it on a big screen. 
The user sit on a different distance, all the (too many) animations are enlarged and it causes both bad game experience and quite a slow one.

@stan1981, I tried over a 2 year-old macbook pro who can handle several graphic software at one, and on a brand-new pc laptop who is meant for gaming. In both the experience was great until the html-5 change. This is a match-3 facebook game, not 3D MMORPG. it shouldn't require much. 

ivan4o

I play the game through Facebook and ever since the new look was introduced I am having issues mainly because I can not use the boosters in order to, possibly, help me and pass a level. From what I understand, they are now on the right of the screen, but they are barely visible, making it impossible for me to use them.

QueenB

Hi @ivan4o and welcome to our Community!

Can you check and see the browser hasn't been zoomed out by trying to zoom in again?

Hope that fixes it as we haven't received any similar reports about this 🤔

Let me know how it goes please