Unlimited usage of the Boosters-FIXED!

dryndryndryndryn Posts: 9 Level 2
edited February 4 in Support
Hi there,
Since yesterday morning, I can use unlimited amount per game, of the +1, the dog, the shovel etc. I play on computer. I restart the game, the facebook, log out and try incognito mode. So basically, I can pass every level, regardless of the difficulty, just because I can use everything multiple times per one game... Is it a game bug? How can I fix it, because otherwise is just not interesting....

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Answers

  • QueenBQueenB Posts: 3,856 Community Manager
    Hi there @dryndryn and welcome to our Community 🤗

    This is definitely a bug but lucky you 😜 Do you happen to know if you have the new HTML 5 version or the old one? 

    I recommend clearing the cache of the browser and /or try a different browser. Before you do this, can you take a screenshot so I can pass it on to the studio so they can have a look at what might have happened?

    For any guidance, please visit this useful website: www.take-a-screenshot.org

    Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

    Hope this helps :) 
    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Don't miss out on Gold Bars here
    FHSS: Don't miss out on Level Tips here.

  • dryndryndryndryn Posts: 9 Level 2
    edited January 18
    Hi there! Thank you for the fast response
    We try from different computer, different browser - no success. Cache is clean. I'm not sure how to make a screen shot of what is happening :) but I tried. You can see that with only a few moves, I managed to collect everything +.

    It is too easy that way :D

    Thank you in advance :)
  • lamusikalamusika Posts: 15 Level 2
    Hi There! the exact same thing has been happening to me since yesterday morning too! Does anyone have any idea as to what's going on? 
    I agree that it's too easy now. It feels like I'm cheating to get ahead.Ws great at first but not anymore!! :dizzy:
  • TheCatLadyTheCatLady Posts: 10 Level 2
    Farm Heroes Saga only loads halfway then stops.  I notice that many other people have the same complaint.  This started about 2 days ago for me.  Can anyone fix it?  It appears to be a problem with King.
  • ckwittyckwitty Posts: 2 New Bee
    I have been playing this game daily, and collected the daily bonus too. But I noticed that the bonus I collected has not been credited to my account. Now the balance of my boosters is almost all used up
  • lamusikalamusika Posts: 15 Level 2
    Hi There. As of yesterday morning I have unlimited use of all the boosters - Shovel,  +1 etc. When I do happen to earn them they do not appear and the boosters remain at 1 for each - however I can just keep using them repetively. Any idea what's going on? It's a great bug but I feel like I'm cheating!!
    Thanks
  • stan1981stan1981 Posts: 585 Level 5
    No idea what is going on... 
    they will check and correct it soon...
    Regards, 
    Stan
  • stan1981stan1981 Posts: 585 Level 5
    Try close ur game and open it again to see whether the bonus is credited in ...
    Regards, 
    Stan
  • 315beverly12315beverly12 Posts: 0 New Bee
    All of a sudden I am not getting my daily bonuses.....It shows they are awarded but they are not accumulating on my game board. It also looks like I lost the ones I had accumulated.  My screen shows I have 1 of each and it never changes..
  • lamusikalamusika Posts: 15 Level 2
    Accepted Answer
    Hi! The same thing is happening to me. Have you also noticed you have unlimited use of your bonuses? I'm sure they'll fix the bug soon. 
    Accepted Answer
  • PummyRajPummyRaj Posts: 8,783 Superstar
    Hello @315beverly12 and @lamusika, Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear about the issue in your game!!  Can you both please tell me which game you are having this issue?  
    You have posted in Farm Heroes game category, but it does not look like the issue is in that game!  Hence, would like to make sure about it first! 

    @315beverly12, what device are you using to play the game?  Is it connected properly to the Internet? 
    Can you please show me a screenshot of your current boosters too? 

    ** Please tap on "Type your Comment" box located below to write back.  And to post the screenshot, tap on "Attach Image" icon located in the tool-bar (a little farther to Emoticon), then select "Choose Files" to upload the image from your device. 

    Talk to you both soon!  Have a great rest of the weekend =) 


    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

  • lamusikalamusika Posts: 15 Level 2
    Hi. It's Farm Heroes Saga. 
    Thanks for your reply. 
    This is a screen shot of level 2635. I'll be able to continue using the boosters as much as  Ilike - they stay at 1 but you can keep using them as much as you like during the game. If I earn any boosters they don't appear. 
    Cheers
  • Sylvia_WilliamsSylvia_Williams Posts: 3 New Bee
    I have this problem to on my PC and laptop, what is going on please?

  • krkirbykrkirby Posts: 8 Level 2
    why are my daily gifts not being collected (and, yes, I'm selecting "collect").  I noticed that my counts are not increasing, and have verified it for several days.  This has apparently been happening for over 2 weeks.  As I don't use them all the time, it took me a while to notice that the counts were not increasing.  Plus, I wanted to be absolutely sure
  • PummyRajPummyRaj Posts: 8,783 Superstar
    Hello @krkirby, Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear about the issue in your game!  Would you mind me asking what game are you having this issue in?  

    You have posted in Candy Friends category and I am assuming that it might not be the "Friends" game as you are saying that they are not accumulating and also you said "you don't use them all the time"!!  

    By any chance you are talking about the "Stickers" we receive towards various characters, boosters & Lollipops?

    One way to absolutely be sure is to take a screenshot of your current boosters, then take another screenshot after collecting them the next day.  So, track like this for about a few days and you can make sure whether the boosters are being added or not!  And you can produce the same screenshots if you need to send a complaint!  

    Hope this made sense!  Please post back the above details and let me know.  To post back, tap on "Type your Comment" box located below.  

    Talk to you soon!  Have a great rest of the weekend =)


    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

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