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Lost boosters
lu_xurious1
Posts: 6
Level 2
in Support
Hi there been playing for a long time and since the game has changed due to the flash stuff i lost money and just realised today that i have lost a lot of my boosters. (I know for a fact i had 43 Rancid boosters the purple one that takes away all the one color- today I only have 12) Has anyone else had this happen or can someone help me with it. All my boosters have lost a lot but unfortunately can't remember original numbers for them all. But have all gone from being in the 20 and 30's to being in the 10's. Quite upset by this.
Answers
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Hello @lu_xurious1, Hearty Welcome to our friendly King Community
I am very sorry to hear about the issue in your game!! Please contact the King "Player Support Team" who can help you with the missing items! They might be asking for more details to look into the issue as those details will help them to resolve the issue!
Here is the link to contact them --> https://soporto.king.com/contact After opening this page, you have to fill out a form there.
** While filling out, enter the TOPIC as "Problems with my Game";
and the SUB-TOPIC as "Missing Items";
Explain briefly about the issue and Submit the form.
NOTE: Along with above details, make sure to enter the Game Name correctly!
After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.
** Please post back if you need further assistance by tapping on "Type your Comment" box located below
Hoping for the Best! Have a great rest of the day/evening!
