Sign Up!

companions earned but cant collect

joleegreening
joleegreening Posts: 3 Newbie
I have 2 companions showing in farm club but no collect  buttons.  I used beans to collect them.  

Answers

  • stan1981
    stan1981 Posts: 3,418 Legend
    If it is the last 3 rewards... example around lvl 1111, it can’t be collect... this is a known issue...
  • PummyRaj
    PummyRaj Posts: 42,838 Candy Moderator
    Hello @joleegreening, Hearty Welcome to our friendly King Community :) 

    I am sorry to hear about the issue in your game!!  Can you please answer few of my questions?

    1) What device are you using to play the game?
    2) What level are you on now? 
    3) Can you show me a screenshot of the Companions that you are not able to collect? 
    This web-page will help you with the screen shots  https://www.take-a-screenshot.org/

    ** TO post back, tap on "Type your Comment" box located below.  And to post the screenshot, tap on "Attach Image" icon located in the tool-bar (a little farther to Emoticon), then select "Choose Files" option to upload the image from your device.  

    Talk to you soon!  Have a great rest of the day/evening!
  • joleegreening
    joleegreening Posts: 3 Newbie
    I play on a chromebook.  I am on level 1120.  I don't know which companions I just have a number 2 over the farm club icon which means there should be 2 to collect.  Since I don't know which ones it is I can't screenshot.  Thanks for commenting.  Let me know if you need more info.
  • PummyRaj
    PummyRaj Posts: 42,838 Candy Moderator
    Hello again @joleegreening, Thank you for replying back =) 

    Oh! You are talking about the "Rewards" from the Companions!!  I was confused when you said "I used to Beans to collect them"!  

    If you are seeing only 3 Question Marks, and all other rewards have check marks next to them, then it means that you have collected all the Companions that are available as of now.  And also you have successfully received all the Rewards given by those Companions :+1:  

    In this case, the number showing at the "Farm House" is just a glitch and you can ignore that!!  Although, for most of us, it is number 1 that shows up there, but not 2!!  

    Hope this made sense and clarifies!  Please let me know if you need further assistance!  

    Thank you for posting in the Community!  Have a great rest of the day/evening!

Hey! Would you like to give us your opinion?