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Snowball levels don't function correctly - FIXED!

ich223
ich223 Posts: 4

Level 1

edited February 2020 in Support

This lvl is buggy for me...

Best Answers

  • QueenB
    QueenB Posts: 15,323
    Answer ✓

    Thank you all for providing loads of details 🙏🙏

    The studio has been able to reproduce the issue and currently working on improving the Snowball levels. They have all they need now and are aware that it happens on multiple devices and many levels are affected.

    If you play on mobile device, we kindly ask you to make sure the game app is always up to date so you do not miss out on future releases that will hopefully take care of this.

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

  • [Deleted User]
    [Deleted User] Posts: 20

    Newbie

    Answer ✓

    Hi guys, the studio is aware of a bug in EVERY level that has snowballs in it. It is currently being worked on and a fix will be included in a future update. We do not know when the update will be available, but it will be released as soon as possible. In the mean time, a workaround is to use shovels on any snowballs that need to be moved.

  • QueenB
    QueenB Posts: 15,323
    Answer ✓

    Great news 🙌😀

    The Studio has done their magic and I’m delighted to let you know that this issue, has now been fixed in our most recent game update.

    To make sure you have the latest version:

    -On mobile or tablet, simply go to the game page in your app store and make sure the latest version is installed. If you already have the game open, please also fully close it down and start it again.

    -On Facebook/King.com, you only need to close and reopen your browser and restart the game.

    As always, we recommend that you regularly check that you have the latest update for your game, as this can help to overcome the most common technical issues.


    Thank you all for you patience and have a Farmtastic day 🤗

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