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Snowball levels don't function correctly - FIXED!

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Answers

  • clemens666
    clemens666 Posts: 3

    Level 1

    I am on level 1597 and the frozzen place in middle of last line do not open. This problem comes after the update. What can i do?? I cannot finish this level becaus i can not open this place to open the flower.

  • PummyRaj
    PummyRaj Posts: 44,201

    Hello @clemens666 Hearty Welcome to our friendly King Community 🤗

    I am very sorry to hear about the issue in your game!!

    Can you please post a screenshot of the level with the issue present? Also, can you please tell me which device you are using to play the game? And whether you are logged into the game through Facebook OR Kingdom account?

    ** To reply back, please type your reply in the empty dialogue box located below.

    Talk to you soon! Have a great rest of the day/evening!

  • clemens666
    clemens666 Posts: 3

    Level 1

    edited February 2020

    **Edit by CM: Unsupported language**

  • PummyRaj
    PummyRaj Posts: 44,201

    Hello again @clemens666

    Thank you for replying back! But, the Community supports English ONLY, and I too cannot understand what you wrote!

    Can you please post again in English! Thank you very much ☺️

  • elviraza
    elviraza Posts: 4

    Level 1

    I am on Android and have the same issue.on level 625.

  • PummyRaj
    PummyRaj Posts: 44,201

    Hello @elviraza Hearty Welcome to our friendly King Community 🤗

    I am sorry to hear about the issue in your game! Are you logged into the game through Facebook OR Kingdom account?

    And can you check what version you have right now?

    Thank you & talk to you soon!

  • PummyRaj
    PummyRaj Posts: 44,201

    Hello again @cristin1107

    Thank you for posting your comment in this thread 👍️

    Are you logged into the game through Facebook OR Kingdom account? Also what version do you have right now?

  • elviraza
    elviraza Posts: 4

    Level 1

    @PummyRaj I have logged in through the kingdom account and I am on the newest version as have just downloaded the game again. Thanks

  • piaandersson
    piaandersson Posts: 1,032
    edited February 2020

    @QueenB and @PummyRaj

    Now I don´t know the name on the place. But when a snowball are in it´s nest it can´t be swaped in the new gameversion. But snowballs that falls down into the game can be swaped.

    I have tried a couple of levels. But right now I don´t find any more level then 625 where the snowball all the time are at the same place in it´s nest. So wiht the newest update it went wrong. And if there are more levels like that they proably also now wrong.

    Yesterday on gameversion 5.30.9 level 625 worked.

    Today on newest gameversion 5.31.8 level 625 don´t work.

    Android motorola moto G5s version 8.1.0

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