Farm Heroes Saga connection error! (Solved)!

rsngfrce

I have installed the updated app and the connection problem remains. I have not been able to play the game for weeks and I hope someone can help me fix it.

rsngfrce

If no one can help me fix this, my only option is to leave an appropriate review on Google Play and uninstall it.

rsngfrce

The game still logs in with my email normally on my old phone, A Galaxy S4 with Android 6. I have attached a screenshot that shows my ID number on that version. Why is it not working anymore on my new phone?

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rsngfrce

I opened a new support ticket. Support again sent me info about logging into Facebook even though I specified that I was using the King account. If I can't have someone help me solve this soon I will have to uninstall it and leave an appropriate review on the Play Store.

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rsngfrce

I contacted support again about this issue. Again they sent me information on logging in with Facebook even though I specified that I was using a king account. if someone can't help me get this working, I am going to have to uninstall it and leave an appropriate review on the Play Store.

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gcgio

Hi

I have the same problem.

If I desinstall I’ll loose all my progression but impossible to play normally when disconnected.

Fiora49

**Edit by CM: Unsupported language**

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QueenB

@rsngfrce

I'm sorry to hear you have been having issues with connection but I need to ask, has resulted you in to losing your game progress and continue playing?

I can see you have been playing lately so I hope you haven't lost your progress. What I need to understand is if you're progres is fine, when do you get the connection error? When you open the game app for the first time?

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/comment/731489#Comment_731489

Welcome to our Community 🤗

Are you also having issues on an Android device? Did you by any chance tried @PummyRaj suggestions? Like making sure the game app is up to date? Having a good connection?

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/comment/732457#Comment_732457

Welcome to our Community  🤗

Sorry, but we only use English in the King Community, to make sure that everyone understands and can be understood. 

Please feel free to re-post your question in English or visit Le coin des Francophones and one of our members will be happy to help you.

Thanks for your understanding and have a lovely day 😉