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Answers

  • Lady_Choo
    Lady_Choo Posts: 26,068

    @Marianne321 It is for windows 10 and based on the computer. I prefer to play on a laptop too, the screen is bigger πŸ˜‰

    You get it from the microsoft store.

    I assume that (hopefully) they will have the issue fixed on King.com by then, but we can tag @QueenB and see if she knows of any developments. 😊

  • QueenB
    QueenB Posts: 15,437

    Hi guys, apologies for missing this!

    I can confirm there might still be an issue with certain levels on King.com and this is something the studio is aware of but it will take some more time. King.com doesn't have as many players as the mobile version do so a lot of the time goes to developing the app instead as most of our players are using the app.

    Windows 10 app is what I would suggest for you both. You just need to download the game app from here and set it up by connecting it to your King account so your progress can sync.

    Note that boosters and lives do not get transferred.

    Are you guys able to give this a try? Let us know if you need any help ☺️

  • candycrazycat
    candycrazycat Posts: 30

    Level 3

    I have been playing some on the Windows app; however, I don't really like it as much as the version on King.com. All the games (not just Farm Heroes Saga) are different on the app; the game functionality is also somewhat different.

  • Lady_Choo
    Lady_Choo Posts: 26,068

    @candycrazycat the look for farm heroes is what the final version will look like. Its already the same on Facebook and the mobile apps. A lot of people didn't like it to begin with, but it kinda grows on you like a wart πŸ˜†

  • Marianne321
    Marianne321 Posts: 33

    Level 3

    Thanks for the info & link. I'm not sure how to sync it up & I like the look of the version I already have on the King.com website. Farm Hero's saga is still not working as of today when I checked earlier. I keep on getting the Something went wrong message.


    Do you have any news on how long it could take to fix. It's about 10 days now that I can't play!


    Thank you & kind Regards!

  • Marianne321
    Marianne321 Posts: 33

    Level 3

    @QueenB It's been another week & Farm Hero's Saga is still not fixed. Any news please on how it's coming along with the team? An estimate on how long it will take please?


    Thanks & kind regards

  • QueenB
    QueenB Posts: 15,437

    Hi @Marianne321, I am afraid we have no news πŸ™

    You're still playing on King.com or have you tried the W10 app version?

  • Marianne321
    Marianne321 Posts: 33

    Level 3

    @QueenB

    Since 19th of June I've not been able to play Farm Heroes Saga on King.com because of the something went wrong message, now it's the 30th of July. Surely there must be some news regarding fixing it by now? Please could you get back to me with some good news? πŸ€” I'm also not to keen on apps.


    Thanks & Kind Regards

  • QueenB
    QueenB Posts: 15,437

    @Marianne321 I know this is taking some time but did you try our recommendation to play on Windows 10 app?

  • Marianne321
    Marianne321 Posts: 33

    Level 3

    @QueenB

    It's the 1st of September now & the problem has still not be resolved. I'm still getting the 'something went wrong' message. I'm beginning to think it never will be fixed as I've waited since the 19th June & have had no news updates. Do you know if the team are even looking into it because I've been having doubts that they have? I'm also only interested in playing it on the King.com platform.


    Thankyou for your help!

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