Game not loading when Queen Bee appears

King_admin · August 2020

This discussion was created from comments split from: Game not loading- app version 5.43.5 iOS (Reported to the Studio!).

JujuK76 · August 2020

Hi All,

I'm experiencing the same problem. I am using a Huawei P30lite phone. The version of my game is 5.42.2 - Updated 14 August. My Game ID is 11495588157. I have more than enough memory on my phone. I have never experienced this problem.

That for your help in advance.

J

PummyRaj · August 2020

Hello @JujuK76 Hearty Welcome to our Wonderful King Community 🤗

Since you are using an Android device, the issue must not be with iOS devices, but the "Bee" itself!

Thank you very much for providing the needed details 🙏

@fuzzypaws420 Thank you for clarifying about the version.

I am noticing that players are having different versions. So, the reason for the issue does not look like latest version being installed!

Can you please provide your game ID number also? (I have given the steps to find it in my above comment)

I did escalate the issue to the Community In-charge. Will update you all, once I find out any info.

Thank you for your patience 🙏

JujuK76 · August 2020

Thanks for the feedback @PummyRaj, the Bee never gave me problems before. The game kicks me out 3 seconds after the crops and sheep have been placed on the board and the bee making her appearance. I'm on level 1525 currently. Even the "Summer Paradise" challenge is kicking me out.

I hope I don't lose my boosters once they sort out the problem. Bonnie booster is currently not in play so I will need all the help I can get to win the next level with the highest score😊.

Thanks again 🙏

J