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Bonnie Booster Trail graphic issues! (Fixed)!

Alialani
Alialani Posts: 2

Level 1

edited August 2020 in Support

Hi, I am facing an issue as you see in the attached picture


Best Answer

Answers

  • PummyRaj
    PummyRaj Posts: 43,015

    Hello @Alialani Hearty Welcome to our Wonderful King Community 🤗

    I am sorry to see that you are having a graphic glitch with the “Bonnie Booster”!

    No other players have reported about the same issue yet! So, as of now, let’s treat as the issue isolated to your device only and try to run some trouble shooting steps.

    First and foremost, try this —-> Close the App and log out of the game — Disconnect from Internet — Clear cache/cookies & browsing history — Shutdown your device for 3 to 5 minutes and turn it back on — Reconnect to WiFi — Open your game and check if that “Pink Blob” is gone.

    If it did not work, please post back which device you are using. Let’s try some more trouble-shooting steps. To post back, please type your reply in the comment box given below.


    Hope to talk to you soon. Have a great rest of the day and a wonderful week ahead 🍓 🍓🍓

  • Diamond_Lim
    Diamond_Lim Posts: 165,533

    Welcome to Sweet King Community! 👑

    Have you followed these troubleshooting steps by Pummy Raj? 🤔

    If it's still not worked, how about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

    By the way, their team is still testing this new feature that means it's still not complete to be fixed to everyone!

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

    Have a nice and safety day! 😊

  • encantes
    encantes Posts: 6,257
    Answer ✓

    @PummyRaj @Alialani

    Bonnie is arrived yestarday and the problem with the pink glitch was finally fixed. So now is back the "normal" Bonnie's trail.

    Enjoy🤗🤗🤗🙃😉

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