How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here (Android) solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
👑🌟 Are you newbie? Learn more here! Want Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! (COTR ➡️ 25th March 2021) Help to vote amazing idea's lists here! 🌟👑
Hi there @Registration_sucks and lovely day to you. Have you tried the troubleshooting steps in the article shared by Mr Aijaziqbal? If the issue still persists, uninstalling the game may be the best solutions. However, please note that all boosters and lives stored in the local device will be lost and you have to collect/build your booster inventory from scratch.
You may participate in the on-going contests here to stand a chance to win some gold bars to your game. You can then use the gold bars to purchase boosters.
Let us know if the troubleshooting methods work for you. Cheers and happy gaming ☺️
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
Did you read my trouble report ? The reason is the Qualcomm GPU Driver ! The problem is persistent on 2 identical Fairphones. The app is the latest version. Reboot and all other "tricks" does not help. Either King has a workaround to that problem or Qualcomm delivers a new driver.
Answers
Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here (Android) solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a farmtastic day! 😊
👑🌟 Are you newbie? Learn more here! Want Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! (COTR ➡️ 25th March 2021) Help to vote amazing idea's lists here! 🌟👑
- Report
0 · Helpful Woah! Sweet Love HahaHi !
The reason for the crash seems to be the Qualcomm GPU driver, which is closed code.
Closing and reopening the game is annoying and does not solve the problem.
Greetings
- Report
0 · Helpful Woah! Sweet Love HahaHi and welcome to the community.
Please check below troubleshooting steps.
Thanks and have a lovely day ahead.🌼
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
0 · Helpful Woah! Sweet Love HahaHello and welcome to our beautiful community
Unfortunately, I am not familiar with this file. Pictures would be better there! For further help, I'll give the CM.
@QueenB
😉 One look at my profile would help everyone! 👍
Did you know that there is now an international room for German - French - Spanish?
🍐 Player Expert for Papa Pear 🥥
- Report
0 · Helpful Woah! Sweet Love HahaIt's simply a black screen or the game freezes.
- Report
0 · Helpful Woah! Sweet Love HahaHello and thanks for reporting again!
https://community.king.com/en/candy-crush-soda-saga/discussion/275418/freezing-stopping#latest
Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in.
Please empty the cacje, that's important!
I hope this helps!!
Good luck
😉 One look at my profile would help everyone! 👍
Did you know that there is now an international room for German - French - Spanish?
🍐 Player Expert for Papa Pear 🥥
- Report
0 · Helpful Woah! Sweet Love HahaHi dear
please check for updates
Read this 👇
Hope this helps have fun
To Add More Features in F5 Team Visit HERE
to Add More Boosters In Friends Game Please Visit HERE ✔✔
to link Community Badges direct with discussion page Visit HERE ✔✔
to Know More About 7 Please Visit Here
Being Unique is Better Than Being Perfect. (☜☆☞)
Being Alone is Better Than Being Suspect. (๏_๏)
Be Safe And Enjoy 😊 ----- Have Fun 🎉🎉
PLEASE REMEMBER TO REACT 😊😊
- Report
0 · Helpful Woah! Sweet Love HahaHi there @Registration_sucks and lovely day to you. Have you tried the troubleshooting steps in the article shared by Mr Aijaziqbal? If the issue still persists, uninstalling the game may be the best solutions. However, please note that all boosters and lives stored in the local device will be lost and you have to collect/build your booster inventory from scratch.
You may participate in the on-going contests here to stand a chance to win some gold bars to your game. You can then use the gold bars to purchase boosters.
Let us know if the troubleshooting methods work for you. Cheers and happy gaming ☺️
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
0 · Helpful Woah! Sweet Love HahaHi all !
Did you read my trouble report ? The reason is the Qualcomm GPU Driver ! The problem is persistent on 2 identical Fairphones. The app is the latest version. Reboot and all other "tricks" does not help. Either King has a workaround to that problem or Qualcomm delivers a new driver.
Greetings
- Report
0 · Helpful Woah! Sweet Love Haha