No Magic beans awarded on New levels! - FIXED

nancyb099 · July 2021

I completed all these levels and was awarded stars but 0 magic beans not matter how many stars earned on the level. Is anyone else having this problem?

QueenB · August 2021

Thank you all for reporting the levels you have not been receiving Magic Beans from 🙏

As our lovely Game Mods have been saying, we've reported this to the studio and you will be happy to know that this is currently being investigated and hopefully it will get sorted out soon.

As a token of goodwill gesture, we would like to offer you some Magic Beans, could you please tag the @PummyRaj @Lady_Choo or @encantes with your Game ID so we can make that happen?

Thanks for your patience and collaboration Farmers 🤗

encantes · September 2021

https://community.king.com/en/farm-heroes-saga/discussion/comment/1802197#Comment_1802197

Hi and Welcome again in the Community 🌞 🌞

Thank you for your game ID, may I ask to wait few days to have the Magic Beans? Our Farm in charge is not on duty during weekend.

Many thanks for your understanding 🤩 🤗 🤩

I wish a good day 🌞 🌞

QueenB · October 2021

Great news all 😀

The Farm team has been working really hard to correct the issue with the missing Magic Beans when passing a new level.

The good news is that you should now start receiving your Magic Beans reward when passing a new level and we would like to thank you all for your patience and support while this got investigated.

If for any reason this is still persisting, please let us know the level in question, provide us your Game ID and we will look into it.

Thanks again Farmer and a big thanks to the studio for their hard work 🤗

encantes · July 2021

Hi @nancyb099 and a warm Welcome in this Community 🍓 🍎 🍏 🍓 🍎 🍏

I'm sorry that you didn't receive the Magic Beans in your last 15 levels!!!

In order to help you may you please specify your type of device? Android,iOS, PC,Windows10 or Facebook or King.com

Did you update the game to the last version 5.62.4?

It's possible to have a screenshot showing these levels on the map? 🌻🌼🌺

May you please wait until next week, because the staff is not on duty during the weekend, tks for your understanding 🤩 😃

You can write your answer in the white box comment below.

I wish you a Farmtastic day 🌺🌼🌻

encantes · July 2021

https://community.king.com/en/farm-heroes-saga/discussion/343894/no-beans-awarded-level-4135-to-4150

Hi and again Welcome 🌺🌼🌻

Again sorry about that! Did you play new levels and you got the Magic Beans?

For this kind of issue you have to contact the Customer Support from here at the bottom of this page "Contact Us " or from your device in the settings area. It's important to specify your device and all the details.

In your device click on the wheel icon on the top in the left side, Customer Care, problem with connection and rewards and then 'Contact Us " please specify all the details of your problem, the levels, your device and so on

Let me know if your problem is solved😉😉

I wish you a Farmtastic day 🤩 🤩 🤩 🤩

nancyb099 · August 2021

Farm Heroes Saga_2021-08-06-13-40-00.jpg

I thought the missing beans issue was fixed but it is recurring. When I complete a level, Stars are awarded but magic beans are not. Reported this a few weeks ago and it seemed like it was fixed but with latest release of new levels, it started happening again. Playing FHS version 5.63.5 on Android 11 on Samsung S20 FE. Last level completed was 4205. See screenshot above - 2 stars, 0 beans.

encantes · August 2021

https://community.king.com/en/farm-heroes-saga/discussion/comment/1742057#Comment_1742057

Hi Nancy and Welcome here 🍓 🍏 🍓

I'm sorry that you have again this issue with Magic Beans!!!!! Many thanks for the screenshot and details, we are going to report to our CMs, but you have to wait until the next Monday when the staff is on duty.

Many thanks for your understanding 😉😉🌞🌞🙂🙂 🤩

I wish a super day 🌞 🌺⚘

PummyRaj · August 2021

https://community.king.com/en/farm-heroes-saga/discussion/comment/1742057#Comment_1742057

Hello Nancy 🤗 Hearty Welcome to our Wonderful Farm King Community!

First of all, Thanks a lot for reporting this glitch 🙏🏼

An update for you… We have sent a complaint to our Farm In-charge as there were numerous complaints about the same (including me).

I have compared and noticed that, in some particular levels that we have not been receiving the Beans.

Like my friend @encantes mentioned above, please bear with us for 1 or 2 days more to find out what’s going on.

From your first complaint, do you remember in which levels you have not received the Beans? And this time, was it only 4203 or there were others too?

Talk to you soon! Thank you very much for your patience 🍓 🍓 🍓

nancyb099 · August 2021

Sorry don't remember which level I was at when I first noticed the issue but it was approximately level 4100. I did not notice the issue at all in Episode 157 but it has occurred on all levels in Episode 158 that I have completed.