🚫 Know Issue - Problems with Quests randomly shuffling and/or disappearing!

ZeeVay

I completed two of the three quests. However, when I tap one of the two rewards to collect I receive the one i tapped but the other reward is reset and I am not able to collect it. Basically, if i complete all three quests I have to pick which reward I really want because the other two will be deleted. How do I fix this?

Spinnifix

Hello and welcome

It's always good to update your game, clear the cache and restart. Then you play a level and it will update itself. For further help, I'll give you the moderators. @PummyRaj @encantes @Lady_Choo

Lady_Choo

Hi @ZeeVay and welcome to our friendly community. The quest issue is something the studio is looking into right now so all we can do is ask for patience and aplogise.

In the meantime have you checked our contest area where you can enter for the chance to win gold?

CassD

Just wanted to report that I'm still having the same problem as previously. In this case,I had completed two quests and, when I went to collect my awards, I managed to collect one, but both changed. So for months I've been missing g out in collecting magic brand or boosters. Here's my screenshot from 17 January 2022:

PummyRaj

Hello dear @CassD 🤗

I have asked about an update just yesterday as I am also experiencing the same from last few months 🤔

So, the news I have received is that, the Studio team is still working on it and trying for a fix. Looks like it is going to some more time , I am afraid 😢 🙁

CassD

https://community.king.com/en/farm-heroes-saga/discussion/comment/2001944#Comment_2001944

Thank you for the update dear @PummyRaj. Much appreciated.

brandyw78

I had quests showing and almost completed one. Then they disappeared. I have uninstalled and reinstalled, cleared cache, everything and nothing fixes it. I won't buy beans or extra boosters, I use my beans for that. So, how can I fix it?

PummyRaj

Hello @brandyw78 🤗 A Warm Welcome back to our Farm King Community!

I did see these complaints few times.... the Quests would disappear for no specific reason! And, I too have experienced a couple of times 🤔

The only remedy I found that works is -- log out of the game and keep the App closed for 15 to 30 minutes, then log in. Sometimes, this trick works with just 1 try. Sometimes, we might have to log in & log-out 3 or 4 times.

You shouldn't have uninstalled the game though! Because, you must have lost all your saved boosters and they cannot be reimbursed by the King team 😕

brandyw78

@PummyRaj thanks!!! Th only reason I uninstalled it was because that's usually the only way it fixes it. I tried the sign out and wait as well. It's just frustrating, but I won't give up!!

Halley_Cookie

Did you fix the problem?

I’m having the same issue.