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🚫 Know issue SOLVED - Lost Boosters or Lost Progress during the latest 5.73 update!

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Answers

  • garner01
    garner01 Posts: 3

    Level 1

    I have now gone back to level 1 when I was on at least over 300?… why

  • garner01
    garner01 Posts: 3

    Level 1

    What is going on!,,, back to level 1 which has now froze! Pathetic……

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello @richconner 🙋‍♀️

    Did you contact the King Customer Support team? Were they able to help you?

    Please post back and let me know 🙏🏼

  • milcamps
    milcamps Posts: 2

    Level 1

    Hello I’m having the same problem, lost hundreds of boosters and having to endure a tutorial every time I play although I’m at level 3773. I did everything your recommended to get them back ( Facebook, relogging…)but nothing worked out. I contacted your customer service ( in French) as you suggested and I do get over and over the same standard mail suggesting to find an answer on the community site! It s quite rude, they don’t even read the question and complaint. I hope you’ll be more professional and efficient and be able to help me. My ID 4249051871. Best regards

  • Gimgal
    Gimgal Posts: 5

    Level 1

    Please help to restore back my boosters each is 100 over my User ID is 1004781845

  • Gimgal
    Gimgal Posts: 5

    Level 1

    Please get back to me asap

  • Gimgal
    Gimgal Posts: 5

    Level 1

    I had play this game more than 7years

  • Gimgal
    Gimgal Posts: 5

    Level 1

    I saw from this a lot game user also lost their Booster

  • Gimgal
    Gimgal Posts: 5

    Level 1

    I appreciate this help line support can resolve this issue if not will be very disappointed.

  • adlib51
    adlib51 Posts: 2

    Level 1

    I received an unsubscribe from the support service and a message to look for answers on the forum ... I decided for myself simply, went to Google Play and put one star, with explanations of the problem. From experience, nothing is more stimulating than a falling rating. If the problem is fixed, I will change the rating.

Hey! Would you like to give us your opinion?