Complain

Dada13

Screenshot_20220223_120550_com.huawei.android.launcher.jpg

Screenshot_20220221_112717_com.king.farmheroessaga.jpg

Dear FHS,

As you can see I was on the first place in FT and today instead to go the next round you offering me to go to Consolidation round?! Please be so kind and answer what's going on?

Thanks

QueenB

Hi @Dada13!

May I have your Game ID please so I can find out some more?

Thanks 🙏

Dada13

Hi @QueenB,

Please find enclosed my ID.

Thanks

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/comment/2060696#Comment_2060696

I'll let you know when I know more 😉

QueenB

Hi @Dada13!

Were you somehow affected by the issues we lost boosters or lost your progress had with the game app version 5.74?

If yes, we believe that while we were correcting the issues, your game might have been affected by this, and we apologize for the trouble it has caused you on your FT challenge.

Therefore, we will be sending you compensation for the trouble so please keep an eye on your game also, this should not be an issue for the next time there is a Tournament 😉