🚫 Know issue FIXED - Game not loading on Facebook!

RCampbell

https://community.king.com/en/farm-heroes-saga/discussion/comment/2157150#Comment_2157150

https://community.king.com/en/farm-heroes-saga/discussion/comment/2157150#Comment_2157150

Cleared cookies and still can not get in on Chrome

encantes

Hi @NReuter and Welcome in this Community 🍓 🍏 🥕 🍓 🍏 🥕

We are sorry that we have a problem with your game access!!!! This is related to the game access playing with Facebook 😔

The issue has been reported to the Farm Studio and they are working hard to fix it, I don't know if you play through Facebook, can you please specify your type of device, PC or mobile, your browser and your operating system, Windows10 or Windows11?

A player solved the problem clearing the cache in Firefox

You can write in the white comment box below 😉 😉

Many thanks for your understanding 🌞🤗🌞🤗

Snappeas

https://community.king.com/en/farm-heroes-saga/discussion/369326/know-issue-fixed-game-not-loading-on-facebook

I am still getting the error message and I haven't been able to play for 4 days! Help!

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/comment/2157926#Comment_2157926

That is too long to wait without playing the game 😫

Which browser are you using? Some of the farm players have reported that they have been successfully able to play after clearing the browser cache and cookies, have you tried that yet?

Also, do you happen to use W10?

irasvobodka

From 19.4. I can't run the Farm Heroes Saga. I still write it, You have experienced an error that we are working hard to fix.

Please try again in a moment.

PummyRaj

Hello @irasvobodka 🤗 Hearty Welcome to our lovely Farm King Community!

I am so sorry to hear that you are experiencing issues with your game 😕

I am assuming that you are playing your game on a computer on Facebook?

If so, there was a problem occurred with the game on Tuesday (19th April), which was fixed in a short period.

We will have to “clear the cookies and browsing history” to get out of that error. Please try that step and let me know how it goes.

Please post back by typing your message in the blank box given below to my comment,

Talk to you soon. Have a Farmtastic rest of the day 🍒🍒

RCampbell

https://community.king.com/en/farm-heroes-saga/discussion/comment/2157056#Comment_2157056

https://community.king.com/en/farm-heroes-saga/discussion/comment/2157056#Comment_2157056

Still not working on FB with Chrome.

irasvobodka

Thank you, it's okay now

ncolsens

https://community.king.com/en/farm-heroes-saga/discussion/369326/know-issue-fixed-game-not-loading-on-facebook

It still does not work for me, still same error message. When will you finally fix it for us PC users?

SharronM

Been trying for 4 days now and game will not load and comes up with error code and says it is being fixed????