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🚫 Know Issue - FB friend list not showing up! FIXED!

eugene
eugene Posts: 184
edited June 2022 in Support

no matter which browser or on the app for windows 10 - this is what is showing up

tried both my game accounts too


Best Answers

  • PummyRaj
    PummyRaj Posts: 43,894
    Answer ✓

    Hi @eugene 🤗 How are you doing?

    Yes! I too have the same issue in my game (I play on iPad). I am connected to the game through Facebook and it is still asking me to connect to FB 🤦

    All the King team is on vacation today due to a Bank holiday in Europe. I will report about it tomorrow to our Farm In-charge.


    Hopefully, this is just a glitch and will be corrected by itself 🤞

    I will get back to you tomorrow. Until then, have a Farmtastic rest of the day and enjoy the special events that appeared today 🤩

  • QueenB
    QueenB Posts: 15,406
    Answer ✓

    Thank you for letting us know about this 👍

    There seems to be an issue from the Facebook side not letting you see your Facebook friends! The studio is aware of this and working to solve this.

    In the meantime, if you have a King account, I would recommend connecting your game to the King account so you can at least get lives from random players.

    Unfortunately, this might also affect any Facebook friend team-based event but not to worry as the team is on it, and hopefully, this will get solved soon 😉

    If you need any assistance on how to connect the game to the King account or have not created one yet, check for more info HERE!

    We'll keep you updated on how it is going here in this thread!

  • eugene
    eugene Posts: 184
    Answer ✓

    @QueenB @Lady_Choo @PummyRaj

    mine seems to be fixed now

    thank you

Answers

  • PummyRaj
    PummyRaj Posts: 43,894
    Answer ✓

    Hi @eugene 🤗 How are you doing?

    Yes! I too have the same issue in my game (I play on iPad). I am connected to the game through Facebook and it is still asking me to connect to FB 🤦

    All the King team is on vacation today due to a Bank holiday in Europe. I will report about it tomorrow to our Farm In-charge.


    Hopefully, this is just a glitch and will be corrected by itself 🤞

    I will get back to you tomorrow. Until then, have a Farmtastic rest of the day and enjoy the special events that appeared today 🤩

  • bluereadaholic
    bluereadaholic Posts: 12

    Level 2

    Thank you. Many forums I am on for Farm Heroes Saga today have all players identifying the same problem. I even uninstalled and reinstalled losing all my rewards. Nothing resets it.

  • Lady_Choo
    Lady_Choo Posts: 26,048

    I got the same on my w10 app too. All the requests had no names 😳

  • QueenB
    QueenB Posts: 15,406
    Answer ✓

    Thank you for letting us know about this 👍

    There seems to be an issue from the Facebook side not letting you see your Facebook friends! The studio is aware of this and working to solve this.

    In the meantime, if you have a King account, I would recommend connecting your game to the King account so you can at least get lives from random players.

    Unfortunately, this might also affect any Facebook friend team-based event but not to worry as the team is on it, and hopefully, this will get solved soon 😉

    If you need any assistance on how to connect the game to the King account or have not created one yet, check for more info HERE!

    We'll keep you updated on how it is going here in this thread!

  • QueenB
    QueenB Posts: 15,406

    Oh my 😕 thank you for letting us know! Please tell those Farmers that the Studio is aware, and feel free to share this thread right HERE to stay updated 🤗

  • eugene
    eugene Posts: 184
    Answer ✓

    @QueenB @Lady_Choo @PummyRaj

    mine seems to be fixed now

    thank you

  • PummyRaj
    PummyRaj Posts: 43,894

    Mine too @eugene, It was fixed last night in my game 🤩

  • QueenB
    QueenB Posts: 15,406

    Thank you for confirming that the issue has been fixed 😉👍

    Happy Farming 🤗

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