Game was uninstalled by accident. How can I get back to the level I was on?

nicoled71 · June 2019

Game was uninstalled by accident. How can I get it back at the level I was on?

PummyRaj · June 2019

Hello @nicoled71, Hearty Welcome to the Farm Heroes section of our friendly King Community

I am sorry to hear that you have lost your level progress in the game!! Please follow this link to restore your levels
https://community.king.com/en/candy-crush-saga/discussion/246692/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

Please post back if you need any further assistance. To do so, tap on "Type your Comment" box located below.

Thank you for posting in the Community! Have a nice day/evening!

godsgirl97 · August 2020

I was not connecting to stop on booster wheel. I was directed to delete the game but when I attempted to reinstall it shows installed. Help!

encantes · August 2020

@godsgirl97 Hi and Welcome in this sweetest Community! I'm so sorry to hear that you have an issue with the game.

Are you referring about game Candy Crash Saga or Farm Heroes Saga?

Hoping that below link could resolve your problem.

I tag @Freddy_Falkner @candycrushinit to help you in this issue.

Have a lovely night!🤗🤗🤗🤗🤗

https://community.king.com/en/candy-crush-saga/kb/articles/447-the-daily-booster-wheel

PummyRaj · August 2020

https://community.king.com/en/farm-heroes-saga/discussion/comment/959198#Comment_959198

Hello @godsgirl97 Hearty Welcome to our Wonderful King Community 🤗

I am sure you are talking about the the "booster wheel" in Candy Crush Saga game! If so, it is not just your game, but many players are having issue with it. And because of that, our Candy Crush game Community In-charge has opened a thread and collecting the game ID numbers of all those players who are having this particular issue.

Here is the thread for your reference ---> Wheel Stuck on Loading

With regards to the issue in your game ---> I have few questions... can you please clarify those for me?

First of all, who has directed you to delete the game? And, which device are you using to play the game?

Can you please show me the screenshot of the message you are seeing "the game is installed"?

Please reply to these questions, and we will go from there.

To reply back, please type in the comment box given below. And to post the screenshot, tap on the 2nd icon that is located in the bottom left corner of the comment box.

Talk to you soon. Have a great rest of the day and a sweet week ahead 🌺

rajdeeptb · August 2020

https://community.king.com/en/farm-heroes-saga/discussion/259555/game-was-uninstalled-by-accident-how-can-i-get-back-to-the-level-i-was-on

Hi dear welcome to our community

Want to store your progress please Read This

https://community.king.com/en/candy-crush-saga/discussion/246692/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

Game was uninstalled by accident. How can I get back to the level I was on?

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