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Hi @priscillaG and Welcome in this sweetest Community 🍎 🍏 🍓
I'm so sorry that you have an issue with Farm Heroes Saga. Are you playing with mobile, PC or tablet?
Waiting for your reply, please type in the comment box below and remember to use @ before nickname
Many tks🤗🤗🤩🤩🤩
Pls check in the link below if you have the same problems:
Hello @priscillaG and lovely day to you.🌻
Thank you for letting us know your issue. Before you read the following article, please perform the basic troubleshooting steps. Please check for updates on your game and device.
Ensuring that your device and the game app are the latest and most up to date versions is really important as it means that not only will your device run as smoothly as possible.
If you need to update the app, please ensure that your device have enough storage of at least 2GB so it will work smoothly. After updating the app, please restart your device to ensure the update is properly registered. Log back to your game and account as usual and start playing.
If your issue still persist and if you are playing with PC, please read this article relating to your problem and for mobile, it's here.
Please follow the relevant procedures and let us know if you still need other help 😊
Thank you.
Hi dear welcome to our community
sorry for the inconvenience
Please Mention Your device
In very rare circumstances, there may be a widespread issue delivering the game to you - but this is very uncommon. If you’re having problems playing the game, it’s worthwhile doing some housekeeping steps on your device to maximize the chances of the game running smoothly for you.
Please try all the options below to resolve the issue:
*Please also note that any boosters or extra lives stored in the game may also be lost during this process, so it's worth trying to use them up before reinstalling.
Hope This helps
have fun