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Send Lives Crash
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Today the game started crashing EVERY time I try to send lives to my friends. I press Send with all friends selected, then it displays a white/blue email screen with their names in the To field, then press its Send, and the saga app restarts. The lives didn't send because when I try again the same people can be selected right away. Normally I have to wait a day to send to them again. I also tried to view the email send in a browser but clicking send from there still reset the farm app. I am using an android mobile device.
Answers
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Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a farmtastic day! 😊
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@dwb Hi and welcome, This issue is happening to a couple of people and think it may be a Facebook problem. guessing the white and blue screen is Facebook asking you to sign in again as this is happening to me, but my game is not crashing.
Would check your device is up to date, but guessing this may be a temporary problem that hopefully Facebook can resolve
Thank you
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Hello @dwb and good day to you. Understood that you've tried sending lives to your friend but the page reload itself and the lives were not sent.
Since you have checked your app is up to date. Please also check that your internet connection is stable, your phone memory/storage is sufficient because any of these will interrupt the system and game not loading properly.
If all the above is in order, please reinstall your FB app in your phone. Do restart your mobile each time you've updated an app to ensure the system and apps are refreshed. After that, try and send life again in your game.
If the above still not working, try to send live in FB via PC.
Please let me know the outcome and if you still need help with other issues.
Thank you and enjoy your game 😊💕
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Sending lives from my PC using facebook.com seems to work. It doesn't crash. What I can see is that blue/white screen that made me press Send and that also has a check box checked by detault not to show that screen again. That box was on android too but recently I can't read it because it is cut off when screen is shown, but because it is checked by default it shouldn't be displaying that every time. Months ago it didn't. I could send and that blue/white wouldn't show and they got life/beans. Using PC is not going to work regularly because it takes many minutes to load. I tried clearing some cache and maybe it worked. At least it didn't crash. Will have to see over time.
