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All boosters are locked! By (CM: Reported to the Studio πŸ› βš™)

1246

Answers

  • kaleilaskaleilas Posts: 0 Newbie

    Hi


    I am playing on mobile and since yesterday the booster is not available and shows as blocked.

    It started on level 2342, in one of the tries the option was there and after when tried to pass the level again was not. Now I see that on level 2343 is also with same issue. Can you help please?


    Thank you


  • Diamond LimDiamond Lim Posts: 34,199 Game Expert

    Welcome to Sweet King Community! πŸ‘‘

    Don't worry! You can see these solutions by Pummy Raj the Superstar that I hope it's solved :

    We have only 2 options to unlock the boosters...

    1) Re-play the levels where we have initially unlocked the Boosters -- this does not work for all the players

    2) Reinstall the game, if replaying levels does not work.

    1) These are the levels we need to reply we have unlocked the boosters

    Level # 5 ---> to unlock Shovel;

    Level # 8 ---> to unlock Tractor Booster;

    Level # 13 ---> to unlock +1 Bonus;

    Level # 23 ---> for Hunter (the single colored Cropsie collector);

    Level # 31 & Level # 72 ---> for rest of the two boosters;

    2) Please re-play these levels and see if those boosters get unlocked. If they don't, the only remedy we have left is to reinstall our game. But, please be aware that, there is a chance of losing those saved boosters. But, since they are locked, I am not sure if they will be saved or lost!

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a farmtastic day! 😊


    πŸ’ Diamond DiariesΒ GuidesΒ andΒ PollsΒ πŸ’

    πŸ‘‘πŸŒŸ Are you newbie? Learn moreΒ here!Β Need Gold Bars? Join here! SubscribeΒ hereΒ on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's listsΒ here! πŸŒŸπŸ‘‘

  • MountainMomMountainMom Posts: 1,081 Game Expert

    Hello @Portersmith,

    Welcome to our community. In addition to answers to your questions, you will find unique contests and challenges that give you chances to win gold bars.

    I hope you have had a chance to replay the levels suggested by my friend @Diamond Lim. Let us know if your boosters are now unlocked. However, resist reinstalling your game as you will lose all of your boosters (because they are stored locally on your device). Instead, clear the history / cache from your device and make sure you are playing on the most up-to-date version of the game. If you have access to another device, you might try playing on that device to see if the problem also occurs there. If so, it may require help from the technical to investigate your account. Let us know if you need more help or when your issue is resolved.

  • MountainMomMountainMom Posts: 1,081 Game Expert
    edited September 2020

    Hello @kaleilas ,

    Welcome to our community! In addition to answers to questions, you will find unique events and challenges for chances to win gold bars and meet fellow gamers.

    From the screen shot you attached, it appears that your shovel booster is locked. As my friend @Diamond Lim suggested, please try replaying level 5 to see if that will unlock your shovel booster. If that works, replay the other levels suggested by Diamod Lim to unlock others. Be sure to occasionally clear the game history and/or cache on your device and make sure your game is up to date with the latest version. Let us know if you need more help or if these suggestions solved your issue.

  • aijaziqbalaijaziqbal Posts: 7,392 Game Expert
    edited September 2020

    Hi dear and welcome to the community.

    Very sorry about your issue. But this happens. Before reinstallation you should do all the possible steps. That includes updating your game application, log out and restarting your device. And replaying boosters levels, (5, 8, 13, 23 , 31, 72).

    Because once you will reinstall you will lose all your boosters. So no boosters or locked one and same thing. Boosters are not recoverable unless they are purchased one.

    If you have any purchased booster you may contact player support directly from your game application and ask to recover them.

    But i hope you will play those levels again and unblock your boosters.

    Best of luck.πŸ˜€

  • aijaziqbalaijaziqbal Posts: 7,392 Game Expert

    Hi dear and welcome to the community.

    Very sorry about your issue. But this happens. Before reinstallation you should do all the possible steps. That includes updating your game application, log out and restarting your device. And replaying boosters levels, (5, 8, 13, 23 , 31, 72).

    Because once you will reinstall you will lose all your boosters. So no boosters or locked one and same thing. Boosters are not recoverable unless they are purchased one.

    If you have any purchased booster you may contact player support directly from your game application and ask to recover them.

    But i hope you will play those levels again and unblock your boosters.

    Best of luck.πŸ˜€

  • PortersmithPortersmith Posts: 3 Newbie

    I replayed all the suggested levels My boosters are still locked. I have come to far and spent to much money in the game to start over. My picture is no longer displayed either it just show a pink box. I really could use a fix for this

  • Diamond LimDiamond Lim Posts: 34,199 Game Expert

    Welcome to Sweet King Community! πŸ‘‘

    Don't worry! You can see these solutions by Pummy Raj the Superstar that I hope it's solved :

    We have only 2 options to unlock the boosters...

    1) Re-play the levels where we have initially unlocked the Boosters -- this does not work for all the players

    2) Reinstall the game, if replaying levels does not work.

    1) These are the levels we need to reply we have unlocked the boosters

    Level # 5 ---> to unlock Shovel;

    Level # 8 ---> to unlock Tractor Booster;

    Level # 13 ---> to unlock +1 Bonus;

    Level # 23 ---> for Hunter (the single colored Cropsie collector);

    Level # 31 & Level # 72 ---> for rest of the two boosters;

    2) Please re-play these levels and see if those boosters get unlocked. If they don't, the only remedy we have left is to reinstall our game. But, please be aware that, there is a chance of losing those saved boosters. But, since they are locked, I am not sure if they will be saved or lost!

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a farmtastic day! 😊


    πŸ’ Diamond DiariesΒ GuidesΒ andΒ PollsΒ πŸ’

    πŸ‘‘πŸŒŸ Are you newbie? Learn moreΒ here!Β Need Gold Bars? Join here! SubscribeΒ hereΒ on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's listsΒ here! πŸŒŸπŸ‘‘

  • Thierry_2020Thierry_2020 Posts: 2 Newbie

    Hello I'm Thierry from Switzerland,

    I also have the problem of boosters which have all been (suddenly) replaced by padlocks.

    I have tried all the following tips that Stan1981 or Piaandersson ou Encantes mentioned:

    1. Replayed levels 5, 8, 13, 23, 31, 72 (and even 73)

    2. it didn't work, so I replayed levels 1 to 15

    3. it didn't work, so I replayed levels 1 to 73

    4. it didn't work, so within the Parameters I've cleared the Game's "Cache memory" (more than 1 Gb) !

    This has changed absolutely nothing, I still have the 5 padlocks instead of the 5 boosters!

    I use a Samsung Galaxy Tab 3 tablet with Android 4.4.2 and I play in STANDALONE mode, NOT within Facebook !

    I'm at level 1090 (a super dificult one, impossible to pass without boosters !) and I don't want to re-install the game.

    I am also very disappointed and angry that no one can give the exact reason for this boosters' malfunction, and that your army of developers is not able to find a solution, six months after the "King Community" brought you, postponed this issue on April 14, 2020 !

    Really waiting for some answers.

    Best Regards. Thierry

  • basilcatbasilcat Posts: 1 Newbie

    Hi everyone my first post. I am on level 3356 and for the last 4 weeks my boosters are all locked. I can't even see how many I have as still getting them. I have been playing for several years and feel really let down as I have reported my problem and waiting for a fix from them. Has anyone else had this problem?

  • SystemSystem Posts: 1,085 Community Manager
    This discussion was created from comments split from: What level are you at today?.
  • encantesencantes Posts: 1,271 Game Expert
    edited October 2020

    Hi @basilcat and a warm Welcome in this Community πŸ“ 🍎 🍏 πŸ“ 🍎 🍏

    I'm so sorry that you have an issue with your game!

    Try to do this to fix it to unlock the boosters, you need to replay the following levels.

    To unlock Shovel: Play Level 5

    To unlock Tractor: Play Level 8 

    To unlock +1 Bonus : Play Level 13

    To unlock Color Collector: Play Level 23

    To unlock Egg cracker: Play Level 31

    To unlock Clean-Up: Play Level 72

    Let me know, in the comment box below!

    Have a nice day! πŸŒžπŸŒžπŸŒžπŸ€—πŸ€—πŸ€—πŸ€—

  • arielatomerarielatomer Posts: 2 Newbie

    Farm saga, I have waited and waited, but they remain locked

    Help

  • arielatomerarielatomer Posts: 2 Newbie

    I have the same problem. I did all the levels like you said... Nothing is unlocked.

    I am so frustrated

  • Diamond LimDiamond Lim Posts: 34,199 Game Expert

    Welcome to Sweet King Community! πŸ‘‘

    Don't worry! You can see these solutions by Pummy Raj the Superstar that I hope it's solved :

    We have only 2 options to unlock the boosters...

    1) Re-play the levels where we have initially unlocked the Boosters -- this does not work for all the players

    2) Reinstall the game, if replaying levels does not work.

    1) These are the levels we need to reply we have unlocked the boosters

    Level # 5 ---> to unlock Shovel;

    Level # 8 ---> to unlock Tractor Booster;

    Level # 13 ---> to unlock +1 Bonus;

    Level # 23 ---> for Hunter (the single colored Cropsie collector);

    Level # 31 & Level # 72 ---> for rest of the two boosters;

    2) Please re-play these levels and see if those boosters get unlocked. If they don't, the only remedy we have left is to reinstall our game. But, please be aware that, there is a chance of losing those saved boosters. But, since they are locked, I am not sure if they will be saved or lost!

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a farmtastic day! 😊


    πŸ’ Diamond DiariesΒ GuidesΒ andΒ PollsΒ πŸ’

    πŸ‘‘πŸŒŸ Are you newbie? Learn moreΒ here!Β Need Gold Bars? Join here! SubscribeΒ hereΒ on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's listsΒ here! πŸŒŸπŸ‘‘

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