Cannot run WebGL

Ninou2011 · December 2020

Hello,

This morning in the middle of a game, the game crashes and then: 'Cannot run WebGL' while the other King games are working correctly.

FYI, I'm on a PC and Edge.

If anyone has the solution, thanks in advance.

Spinnifix · December 2020

Hello and welcome to our beautiful community

Here is a link and it could help you!

https://community.king.com/en/blog/

https://community.king.com/en/blog/discussion/284246/everything-that-you-need-to-know-about-this-community#latest

Good Luck

Freddy_ · December 2020

@Ninou2011 Hi and welcome, Please check you browser for an update and then clear your browser cache, restart you device and log back in and see if this resolves your issue

Thank you

Ninou2011 · December 2020

**Edit by CM: Unsupported language**

PummyRaj · December 2020

Hello @Ninou2011 🤗 A Warm Welcome to our Wonderful King Community 🙂

I am sorry to hear about the issue in your game!

Can you please do me a favor and post a screenshot of the message you are receiving? This web page will help you with it ---> https://www.take-a-screenshot.org/

Also, can you please tell me if you are having this issue with Farm Heroes Saga or some other game?

To post the screenshot, please tap on the 2nd icon that is located in the bottom left corner of the comment box given below.

Hope to talk to you soon. Have a great rest of the day and fantastic weekend ahead 🍓 🍓

P.S: Please note that this Community supports English language only for everybody to communicate easily. Hence, can you please reply back in English! Thank you 😃

Ninou2011 · January 2021

https://community.king.com/en/farm-heroes-saga/discussion/comment/1313501#Comment_1313501

Hello PummyRaj,

For a few days the game has been working correctly but since yesterday nothing!

As requested, here is the screenshot of what appears.

Have a good day. Happy New Year.

Thank you in advance.

PummyRaj · January 2021

https://community.king.com/en/farm-heroes-saga/discussion/comment/1335803#Comment_1335803

Hello dear @Ninou2011 🤗

Very nice to see you again and a Very Happy, Healthy and Joyous New Year to you too ❤️

I am sorry to hear that the issue is back into the game. Thank you for posting the screenshot.

Let me find out something and get back to you, as soon as I can 👍️

Ninou2011 · January 2021

Thank PummyRaj

I am looking forward to hearing from you.

See you soon.

Lady_Choo · January 2021

Hi @Ninou2011 and welcome to the community.

Have you checked your browser for updates recently?

It might be worth looking at this non king game related link too. As its more the browser than the game :)

https://www.picmonkey.com/help/errors-and-troubleshooting/crashes-and-performance/how-to-enable-webgl

Ninou2011 · January 2021

Hello Chicken_Slayer.

My browser is up to date and WebGL is activated (verified with your link).

The odd thing is that Farm is the only problematic game. I can play all the others without worries.

Thanks for your help.

See you soon.

littlevampire72 · January 2021

https://community.king.com/en/farm-heroes-saga/discussion/322778/cannot-run-webgl

Did U can problem sorted its done it to me aswell but on this i can't connect and bubble witch 3 sage I couldn't connect and I now have to start from the beginning well peed off as I was upto level 1900

Cannot run WebGL

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