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The New king.com
@QueenB I discovered yesterday that they have changed king.com so it no longer runs on flash player, at least from what I see. So now it looks like my game in the phone. But there is one or maybe two things missing from what I see. That is event and quest. You have the area but it is only having the coming soon sign there.
I have tried to get the quest to come by playing levels. First I tried to play when I was logged in. Played from 1 up to level 30. DidnΒ΄t changed anything. Then I played whitout loggin in. Played from 1 up to level 41 then logged in. But didnΒ΄t got the quest.
When it comes to event, I donΒ΄t know if that also are missing because the event that are at the moment are the golden egg.
When it comes to the quest. I donΒ΄t know if this in king.com is one thing of itΒ΄s own or if it is a part of a general problem because there is a couple of other players that say they now missing quest. One play on ipad and one on laptop, I think that is on windows 10 app but not sure.
The two other thread that have about missing quest is. Lost my scroll-back (that one is laptop). A comment in that thread says about missing quest. And the other thread are disappearing quest. (that one is on ipad) and in that thread from what I understand it should already be reported.
But could you check if this on king.com is the same problem that already should been reported. If not could you report this on king.com because since the king.com changed you need the quest to get beans.
And also say that I think it is great that they have changed so you can play on king.com.
.https://community.king.com/en/farm-heroes-saga/discussion/323858/lost-my-scroll-back-on-fhs
.https://community.king.com/en/farm-heroes-saga/discussion/324145/disappearing-quests

Answers
Hi @piaandersson
I think I stated that I have had the same problem a couple of times in another topic. The first thing that I will state is that you won't get your quests by playing the first 24 levels whilst you are logged in. I have tried that and each time it failed. I only ever got them back by playing the first 24 when logged out. But as you have said, you tried both and got nothing. The critical thing is that you have an internet connection before, during and after you play level 23. Your game needs to connect to the King server for it to appear. While you (and I as well) play on a mobile device, the connectivity can drop out for various reasons, including the quality of your wifi connection and general internet traffic in your area. I live literally across the road from a university which has over 17,000 students. Can you imagine the congestion during study hours? A connection is impossible. So log out again and make sure you have a stable connection.
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1 · 1Helpful Woah! Sweet Love HahaJust so it is perfectly clear, log out, force stop, clear cache and once you finish level 23, your first quest will appear. Which is complete level 24. If it doesn't appear, make sure you have an internet connection and start again. It hasn't always worked first time for me, but eventually it has worked.
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0 · Helpful Woah! Sweet Love Haha@Rancid When you play on king.com you play on the computer using browser. So you canΒ΄t do the same troubleshoting as you do in phones/tablets.
And since this is new that is something that the studio have to check out. Is there a miss or a bug.
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0 · Helpful Woah! Sweet Love Haha**Edit by CM: Unsupported language**
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0 · Helpful Woah! Sweet Love HahaHello and welcome to our friendly community
Normally the Flash Player should be switched off by the end of the year. I think the games will now run on HTML5. Please clear your browser's cache. and restart your device.
Good luck
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0 · Helpful Woah! Sweet Love HahaHello and welcome to our friendly community Unfortunately we only use the English language here, which we understand better. If you don't speak English, no problem. Please
use an internet translator. I have give you 3 to choose from.
https://www.translator.eu/english/
https://www.babelfish.de/
https://www.bing.com/translator/
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0 · Helpful Woah! Sweet Love Haha@Alami14121412fahad They only allow english here in the farm heroes communtity even when it is nice things. So you can use at translator on google.
I translated the above but donΒ΄t know if it will be correct.
(EDITED by CM - Unsupported language)Β
.
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0 · Helpful Woah! Sweet Love Haha@Spinnifix I Have already said it is no longer runs on flash player. So I know that.
I have asked @QueenB to check with the studio since the game on king.com have a missing part.
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0 · Helpful Woah! Sweet Love HahaHi there! Do you have a PC with Window10? Then you could download the Farmheroes app and you got problems.
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0 · Helpful Woah! Sweet Love HahaHello dear @piaandersson A Very Happy Sunday to you π€
While playing the game on PC / Laptop -- we do not receive any quests at all. There is no bug nor it was a miss.
This has been the same from long time. Although, we see "Coming Soon" -- there are / will be no events OR Quests for us to play, either on King.Com OR on Facebook.
The Studio is aware about this and also is looking into the ways on how to bring the Quests & Events to the PC players also. But, no luck yet.
And with regards to both the threads you have shared in your opening post (1) Lost the Scroll Back and (2) Missing Quests, were already reported to the Farm Game In-charge ποΈ Once the weekend is over, we should be able to receive an update from the Farm Studio about both these issues and few more.
And unfortunately, "Disappearing Quests" (on mobile devices) is not a new issue, but a recurring one. The players who are experiencing this issue / coming to here to post their complaint are increasing.
Hope this answers some of your questions and clarifies. Please let me know if I can be of further assistance.
Have a wonderful rest of the day and great week ahead π π π
P.S: In the thread with "lost the scroll back", the player "EggCracker" is discussing about multiple issues they are having in their game.
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0 · Helpful Woah! Sweet Love Haha@Spinnifix This has nothing to do where you can play the game. It is about the new king.com.
@PummyRaj You write it has been for a long time. That is not long ago that king.com changed to new. There was players that still played on the old one in december. So it just a couple of weeks as the most they changed to new.
And yes in the old king.com there was no quest or events. In the old one you got beans by the daily bonus. Now you must get beans by quest so they must to put in quest in the new one.
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1 · 1Helpful Woah! Sweet Love HahaHello dear Pia,
Yes! You are absolutely right that the King.com website has completely changed, when the Flash Player was discontinued at the end of December.
But, if you remember, Facebook game also went through same change in June or so, and the game was modified to HTML version, right? From then itself, "Coming Soon" tab was there in the Facebook game/Browsers too.
And with the latest update, the layout is just the same on all devices & platforms -- mobiles, PC - Facebook or King.com and on Windows 10.
Here is a screenshot from Facebook game ποΈ No events and/or quests!
This is what I was mentioning above that we have been asking and a request was sent out to the Studio to look into bring the events as well as Quests to the PC games too.
There are "Events" in the Windows 10 game, but not Quests, for some reason!
** Facebook game also had the same "Daily Bonus Calendar" before changing to HTML version. So, even Facebook players too lost the opportunity to earn the Magic Beans 6 months before to King.com players. When any player comes and asks for Magic Beans, I used to tell them to log into King.com and collect the Daily Bonus. Now, I know that we do not have that option π
Did I clarify your question π
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0 · Helpful Woah! Sweet Love HahaThanks for sharing the great news that the game on King.com has been updated @piaandersson ππ
I'll check with the studio if Quests and Events will follow soon on King.com as well as I'm sure their still working on it π
@PummyRaj and @Chicken_Slayer have also informed about the missing Quests and events on mobile devices so this has been shared with the studio and it is still being looked at.
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2 · 2Helpful Woah! Sweet Love Haha@QueenB Thanks. I was glad to see that it was changed.
They have to put in quest since that is the only way to get beans. You need beans playing the game. And from what pummyraj says it has also to be put in on facebook. And the win 10 app.
@PummyRaj I donΒ΄t have facebook. But from time to time I have looked on farm heroes facebook site and seen players have put in screenshots of events so I thougt they had it. King.com has been different up to now so thougt it was just there it now was missing.
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1 · Helpful Woah! 1Sweet Love Haha