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Connection Lost Bug (under investigation)

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Answers

  • SANNE1971
    SANNE1971 Posts: 9

    Level 2

    Danke, @Lady_Choo ,

    Danke , das ist sehr Hilfreich 😊 endlich wird man erhΓΆht πŸ€—

  • encantes
    encantes Posts: 6,300

    Hi and Welcome in this Community πŸ“ 🍎 🍏

    I'm sorry that you have an issue with your connection!

    There are other players with your same problem, in order to help you may you specify your type device, Pc, mobile, Android iOS or Windows10.

    We have already reported the issue to the Farm Studio but we have to wait until next week when the staff is on duty.

    Many thanks for your understanding 🀩 πŸ€©πŸ€©πŸ˜‰

    We try to give news soonestπŸ€—πŸ€—

  • nowornever110
    nowornever110 Posts: 3

    Level 1

    As soon as I did the update I started getting same issue. It’s clearly a Farm Heroes issue. My Apple IPhone is having same issue as others. It’s taking away from the game and it’s to the point over 900 levels in I’m going to look for something else. Disappointing.

  • encantes
    encantes Posts: 6,300

    Hi @Sarand4 @TexGirl2021 @barbbanman @dibrace @vic2503 @Plumedargent @SANNE1971 @nowornever110 and Welcome in this Community πŸ“ 🍎 🍏

    We are sorry about your issue! There are other players with your same problem and we have already reported the problem to the Farm Studio, but we have to wait until next week when the staff is on duty.

    Many thanks for your understanding 😊

    We try to give you news soonest! πŸ˜‰πŸ€—

  • encantes
    encantes Posts: 6,300

    Hi and Welcome in this Community πŸ“ 🍎 🍏

    May you please give us details about your type of device?

    Sorry but here in the Community we use to speak in English, may you please re-post your comment in English?

    Many thanks for your understanding 🀩 πŸ€— 🀩

  • Mary1968
    Mary1968 Posts: 18

    Level 2

    Huawei p30 lite android

  • ainacio
    ainacio Posts: 6

    Level 2

    Hello, same problem here...

    my version is 5.58.5, i'm playing with my mobile android. Tried wifi and data, the problem remains.

    Thanks for helping

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer βœ“

    Hello Farmers!

    We have reported it to the Studio, and we're sure they are going to find a fix soon.

    As our marvelous Game Mods say, having as much information as possible will help the Studio team in their investigation:

    • Which device are you playing on?
    • Which game version are you using?
    • Do you remember which ad you were watching when it happened?

    We'll keep you posted!

  • Plumedargent
    Plumedargent Posts: 21

    Level 3


    Hi,

    my version is 5.58.5,

    i'm playing with my mobile Android. Same problem wifi and data.

    When going for extra moves, I get a "lost connection" message after I've watched the first add

    Thanks for your help

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