Connection Lost Bug (under investigation)

cinacio · May 2021

Hi, my version is 5.58.5 and my Phone is samsung A50.

ainacio · May 2021

Hi @Lola_Pop to complete my information:

Which device are you playing on?

Mobile Samsung A50 Android

Which game version are you using?

5.58.5

Do you remember which ad you were watching when it happened?

The first ad (see image) we can watch until the end

Screenshot_20210510-112236_Farm Heroes Saga.jpg

Mary1968 · May 2021

Screenshot_20210510_124622_com.android.vending.jpg

Screenshot_20210509_152948_com.king.farmheroessaga.jpg

Huawei p30 lite x completare richiesta

Allison_Glen · May 2021

Have the same issue on my Android tablet.

Plumedargent · May 2021

Hi,

My version is 5.58.5,

I am playing with my mobile Android. My phone is Samsung A50. Same problem wifi and data.

When going for extra moves, I get a "lost connection" message after I've watched the first add

Thanks for your help

Dada13 · May 2021

Screenshot_20210510_150351_com.king.farmheroessaga.jpg

Screenshot_20210510_150400_com.king.farmheroessaga.jpg

Hi,

After watching first add it reports connection error and than I get only 2 extra moves insted 5. Please help.

Best regards

encantes · May 2021

Hi @Dada13 and again Welcome in this Community 🍓 🍎 🍏 🍓 🍎

Hi and Welcome in this Community 🍓 🍎 🍏

I'm sorry that you have an issue with your connection!

There are other players with your same problem, in order to help you may you specify your type device, Pc, mobile, Android iOS or Windows10?

Which is the game version on your device?

Do you remember which ads you were watching, when the issue happened?

If you want you can report this details and screenshot in this thread: Connection Error

We have already reported the issue to the Farm Studio.

Many thanks for your understanding 🤩 🤩🤩😉

We try to give news soonest🤗🤗

cath123456 · May 2021

J'ai le même problème, pas de coups supplémentaires, visionnage de la 1 ère pub puis "connection perdue", contact service client mais réinstaller le jeu, vider les caches, rien ne corrige le but, pouvez vous essayer de corriger cela, je suis au niveau 3547,merci

cath123456 · May 2021

Samsung tablette lite et téléphone Samsung a10

Version 5.58.5

dricadede · May 2021

O jogo continua bugando, não encontraram uma solução até agora?

Connection Lost Bug (under investigation)

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